[ad_1]
Delta Airlines apologizes for a "misunderstanding" occurred on one of its partner flights when a black Harvard-trained doctor was repeatedly asked to explain his references even after showing his medical license , to flight attendants while she was trying to assist a passenger. .
The apology comes after Dr. Fatima Cody Stanford spoke about her treatment earlier this week.
As reported on July 25, Boston, Stanford last Tuesday was flying between Republic Airlines (one of Delta's connecting carriers) – from Indianapolis to Boston, when a nearby passenger began to tremble. and to hyperventilate.
Seeing that the passenger needed help, Stanford presented his medical license to one of the flight attendants without being asked. She confided this to Boston 25 News because she had attended a conference on medical biases just two weeks ago, where she had interviewed another black doctor who had also been asked to confirm her credentials on a flight from Delta.
But apparently, his license was not enough for the flight attendants.
"She looked at him and headed towards the back of the plane. Then the second flight attendant approached me and asked, "Well, can I review your license?" And I said, "Absolutely," Stanford told the local press conference.
As Stanford continued to calm the passenger, who later told him that she had a panic attack, the first flight attendant had returned and questioned Stanford's powers again.
Stanford remembers the clerk saying, "You're not really a doctor. You are just a chief doctor, "which implies that Stanford was a therapist.
"I said," Excuse me, what do you mean by that? "," Stanford told the 25th Boston News. The attendant replied, "Oh, so you're not really an MD, are not you?"
In fact, Stanford practices obesity medicine at the Massachusetts General Hospital as a medical scientist. She also works as a policy officer at the hospital and teaches at Harvard Medical School, according to the Huffington Post.
The incident is reminiscent of another alleged case of profiling on a Delta-affiliated flight dating back to 2016, in which Dr. Tamika Cross said she was repelled by flight attendants who did not offer assistance. to a sick passenger. Delta staff instead let a male doctor treat the passenger. On Twitter, Stanford expressed disappointment that Delta did not seem to be improving its policy.
Anthony Black, a spokesman for Delta, told the Huffington Post that Delta does not require doctors to show their medical credentials to flight attendants to help sick passengers. Black also pointed out that the flight was technically a Republic Airlines flight, with its staff and its operating and training procedures.
Delta offered a similar defense to an incident that occurred this summer when a black woman had been fired from a Delta-Skywest flight as a result of a dispute over airplane mode.
A black woman gave the hang of the Delta-SkyWest flight about a dispute in airplane mode, still looking for answers
At the end of June, a video taken by a mobile phone on a Delta-Skywest aircraft circulated on social media. Published …
Read more
The airline also fell into hot water in September, when one of its employees called the police of a black passenger who had the nerve to ask to speak to a manager.
Delta and Republic Airlines both thanked Stanford for his medical assistance during the flight.
"We are … sorry for any misunderstanding that may have occurred during his exchange with our flight crew," Republic spokesman Jon Austin said in a statement to HuffPost. "In the future, we work with Delta to ensure that our employees understand and consistently apply all applicable policies. The care of the passenger by Dr. Stanford remained uninterrupted for the duration of the medical problem. "
Nevertheless, the excuses do not erase what Stanford experienced during this flight.
"It's quite disconcerting that I was trying to help another passenger here," Stanford told Boston News, "and my worth in this situation has been questioned.
Source link
