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A former contract employee of Facebook alleges, in a lawsuit filed Friday, that her stay as a content manager caused her post-traumatic stress disorder, triggered sometimes when she touches a mouse. computer.
According to SFgate.com, Selena Scola, who worked at Facebook for nine months, was responsible for enforcing the company's policy on prohibited content such as violence, hate speech, child exploitation, nudity and misinformation.
She says the tech giant has failed to meet her workplace safety standards in the area of moderation. Scola says she has developed PTSD "as a result of constant and unmitigated exposure to highly toxic and extremely disturbing images in the workplace."
Korey Nelson, a Scola lawyer, said in a statement that the company "ignores its duty to provide a safe workplace and instead creates a revolving door of entrepreneurs who are irreparably traumatized by what they've seen at work ".
A spokesman for the company told Reuters in a statement that Facebook "takes very seriously the support of our content moderators, ensuring that every person who reviews Facebook content receives psychological support and of wellness resources. "
Facebook engages thousands of moderators around the world to determine whether messages violate its policy on appropriate content.
The woman reportedly worked for Facebook through a third-party contracting company, Pro Unlimited, Inc., based in Boca Raton, Florida.
Scola claims that his PTSD could be triggered by entering cold buildings or by touching a computer mouse.
His lawsuit, seeking class action status, requires Facebook and the third-party companies it subcontracts to provide content moderators with mandatory and appropriate mental health treatment and support.
The social media website has developed artificial intelligence to help identify such content, however, the technology is apparently not yet sophisticated enough to replace human work.
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