A stewardess says that baby mom's crying is "completely unacceptable"

A new mom who was flying on United Airlines received an apology and a refund after a flight attendant told her that it was "absolutely unacceptable" for her baby to cry for more than five minutes in the car. plane.

Krupa Patel Bala, her husband and 8-month-old son were in business class from Sydney to San Francisco on Tuesday, she wrote on her Facebook page. According to Bala, her baby started crying in her cradle at the beginning of the flight and an attendant came to shout at them.

The flight attendant then asked her to pick up the baby and appease her, then warned that some airlines were not even letting the babies do the business class.

"It was said that it was part of the rule book that babies are not allowed to cry for more than 5 minutes," wrote Bala on Facebook. But she said she had connected her phone to the plane's Wi-Fi network, read United's instructions, and found there was no time limit.

Later, the captain of the plane came with the attendant to defuse the situation, but Bala said that only the captain was sorry.

"We have been in touch with our customers via social media and United representatives have met the family upon their arrival to apologize, offer a refund and specify that the experience that she has relayed does not reflect our commitment to serving our customers, including our youngest customers. Said United in a statement to Fox KTVU.

Bala wrote that his family "will never fly to United again".

But on Wednesday, she posted a Facebook post: "During the last day, we spoke with many representatives of United. As the captain and the rest of the cabin crew, they are all nice, kind and wonderful … United handles the situation and ensures that no one else knows an experience like ours where an agent of board sets its own rules.

A United representative told The Post that Bala had accepted a refund.