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FILE – On Tuesday, August 7, 2018, file photo, people queue in front of the offices of the Department of Automotive Vehicles in California, the offices of DMV Van Nuys in Los Angeles. The California Motor Vehicle Department reports that wait times improved by an average of 30 minutes between July and August. Less
FILE – On Tuesday, August 7, 2018, file photo, people queue in front of the offices of the Department of Automotive Vehicles in California, the offices of DMV Van Nuys in Los Angeles. The California Department of Motor … more
Photo: Richard Vogel, AP
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FILE– Daniel Solis (top left) takes his picture taken by Kim Tompkins for the new Solis driver's license in the Automotive Department on Thursday, December 22, 2016 in Hayward, California. improved by 30 minutes on average per state between July and August. Less
FILE– Daniel Solis (top left) takes his picture taken by Kim Tompkins for the new Solis Driver's License in the Automotive Department on Thursday, December 22, 2016 in Hayward, California … more
Photo: Santiago Mejia, The Chronicle
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People line up at the California Department of Motor Vehicles before opening their doors in the Van Nuys section of Los Angeles on Tuesday August 7, 2018. The California Automotive Department says wait times have improved from 30 minutes August. Less
People queued at the California Department of Motor Vehicles before settling in the Van Nuys section of Los Angeles on Tuesday August 7, 2018. Waiting times …
Photo: Richard Vogel / Associated Press
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The California Motor Vehicle Department reports that wait times improved by an average of 30 minutes between July and August.
The California Motor Vehicle Department reports that wait times improved by an average of 30 minutes between July and August.
Photo: David McNew / David McNew / Getty Images
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Click higher to learn how to hack the DMV to reduce waiting times.
Click higher to learn how to hack the DMV to reduce waiting times.
Photo: Megan Farmer, The Chronicle
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Introduce yourself mid-week
Tuesdays, Wednesdays and Thursdays have the shortest waiting times. Mondays and Fridays, on the other hand, let people wait more than an hour.
Introduce yourself mid-week
Tuesdays, Wednesdays and Thursdays have the shortest waiting times. Mondays and Fridays, on the other hand, let people wait more than an hour.
Photo: Kirsten Aguilar, The Chronicle
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Know which services you can complete online
"Customers can use our online services to renew their driver's license and registration, submit insurance information, notify the DMV when they sell or buy a vehicle and make an appointment," said Jaime Garza.
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Know which services you can complete online
"Customers can use our online services to renew their driver's license and registration, submit insurance information, notify the DMV when they sell or purchase a vehicle.
… more
Photo: Brian A. Pounds
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Do not visit during your lunch break
The lunch hour (from 11am to 2pm) has proved to be the busiest time of the day.
Do not visit during your lunch break
The lunch hour (from 11am to 2pm) has proved to be the busiest time of the day.
Photo: David McNew / David McNew / Getty Images
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Morning and evening are your best bets
The Cheap Car Insurance study found that 9am and 5pm had the shortest wait time at all levels.
Morning and evening are your best bets
The Cheap Car Insurance study found that 9am and 5pm had the shortest wait time at all levels.
Photo: Liz Hafalia / The Chronicle / Liz Hafalia / The Chronicle
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Do not procrastinate
"For example, when you receive a notice from DMV to renew your driver's license or vehicle registration, take care of it immediately," Garza said.
Do not procrastinate
"For example, when you receive a notice from DMV to renew your driver's license or vehicle registration, take care of it immediately," Garza said.
Photo: Michael Macor, The Chronicle
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Check the waiting time counters online
Many DMV offices, including San Francisco and Oakland, have wait meters on their websites.
Check the waiting time counters online
Many DMV offices, including San Francisco and Oakland, have wait meters on their websites.
Photo: Liz Hafalia, The Chronicle
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Print documents and fill them in
Instead of having to wait in an extra line for the forms, print them at home and prepare them when you arrive at the DMV.
Print documents and fill them in
Instead of having to wait in an extra line for the forms, print them at home and prepare them when you arrive at the DMV.
Photo: James Tensuan, special to the column
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Mid-month visit
Expired registrations and licenses often fall on the last day of the month, so that the first and last weeks are known.
Mid-month visit
Expired registrations and licenses often fall on the last day of the month, so that the first and last weeks are known.
Photo: H John Voorhees III, Hearst Connecticut Media
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Avoid holidays near holidays
Everyone wants to take care of their belongings before going on vacation, but be warned, the days before and after the holidays are known for the long wait times.
Avoid holidays near holidays
Everyone wants to take care of their belongings before going on vacation, but be warned, the days before and after the holidays are known for the long wait times.
Photo: James Tensuan / Special to the Chronicle
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Serve yourself
There are self-service terminals in many DMVs in the Bay Area. The blue and gold kiosks allow customers to renew their registration and receive their license plate tags on-site.
Serve yourself
There are self-service terminals in many DMVs in the Bay Area. The blue and gold kiosks allow customers to renew their registration and receive their license plate tags on-site.
Photo: Liz Hafalia, The Chronicle
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Watch the DMV tutorials
California DMV has just launched a series of videos on Facebook, Twitter and Youtube that answers frequently asked questions. The first episode, on changing addresses, can be viewed here.
Watch the DMV tutorials
California DMV has just launched a series of videos on Facebook, Twitter and Youtube that answers frequently asked questions. The first episode, on changing addresses, can be viewed here.
Photo: Jonathan Curiel, The Chronicle
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Of course, make an appointment in advance
You can schedule online or by calling 1-800-777-0133.
Of course, make an appointment in advance
You can schedule online or by calling 1-800-777-0133.
Photo: Megan Farmer, The Chronicle
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FILE – On Tuesday, August 7, 2018, file photo, people queue in front of the offices of the Department of Automotive Vehicles in California, the offices of DMV Van Nuys in Los Angeles. The California Motor Vehicle Department reports that wait times improved by an average of 30 minutes between July and August. Less
FILE – On Tuesday, August 7, 2018, file photo, people queue in front of the offices of the Department of Automotive Vehicles in California, the offices of DMV Van Nuys in Los Angeles. The California Department of Motor … more
Photo: Richard Vogel, AP
California DMV may have missed 23,000 voter registrations
SACRAMENTO, Calif. (AP) – The Motor Vehicle Department says agency technicians have missed about 23,000 California voter registrations under the new "Motor Voters" law, according to a departmental letter. Wednesday.
The DMV sent incorrect information to the state secretary, according to the letter from the director of DMV, Jean Shiomoto, and the director of the technology department, Amy Tong, sent the secretary of state Alex Padilla. The ministry says the mistakes mainly affected client votes, language and political parties.
The agency says that she will send letters to the voters concerned so that they can correct their information. The voters concerned are scattered throughout the state, officials said.
The error did not allow anyone residing in the country without permission to register to vote, said the Department of Motor Vehicles.
"I am extremely disappointed and deeply frustrated that the administrative error of DMV has resulted in the transmission of incorrect registration data to election officials," Padilla said in a statement. "The DMV assured us that they had taken the necessary steps to prevent this from happening again."
The California law on motor vehicle voters allowing residents to automatically register to vote took effect in April. People have registered or updated their voter registration about 1.4 million times until August 5, the department said.
The news comes as the DMV suffers long waits in some of its offices, which has sparked a public outcry and sparked hearings last month in the state legislature.
Between July and August, waiting times have improved by an average of 30 minutes in the state, the agency reported to lawmakers Wednesday.
DMV officials said they hired more staff and brought in retired workers to speed up transactions. They have accused new technologies, the new law on motor vehicle voters and the federal security standards known as the Real ID for delays.
Shiomoto called the waiting times unacceptable during hearings. She swore to solve the problem.
The agency claims that walk-in clients waited an average of 100 minutes during the week ending August 25th.
Wait times vary considerably, ranging from a minimum of three minutes for clients with appointments in Napa or Fall River Mills to a maximum of 158 minutes for appointments at West Covina.
MP Catharine Baker, a Republican from the San Francisco Bay Area, says that reports from her constituents and staff who visited DMV's offices in her district do not match the rosier picture of the district. 39; agency.
"I have no confidence in the numbers we receive from the DMV," she said. "It became clear not one but two audiences that they had no reliable way to gauge the extent of their own wait time problem."
Real ID standards were adopted following the September 11th terrorist attacks and require new identity cards to carry special marks.
After October 1, 2020, airport security checkpoints will not accept non-compliant cards. Californians must apply for new cards in person at DMV's offices.
Legislators have granted DMVs millions of dollars in additional funding to meet increased demand, with Californians updating their licenses to comply with security requirements.
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PA author Jonathan J. Cooper contributed to this report.
FILE – On Tuesday, August 7, 2018, file photo, people queue in front of the offices of the Department of Automotive Vehicles in California, the offices of DMV Van Nuys in Los Angeles. The California Motor Vehicle Department reports that wait times improved by an average of 30 minutes between July and August. LessFILE – On Tuesday, August 7, 2018, file photo, people queue in front of the offices of the Department of Automotive Vehicles in California, the offices of DMV Van Nuys in Los Angeles. The California Department of Motor … more
