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ST. PAUL, Minnesota – Chipotle announced Monday that the company had returned its position to a licensed St. Paul restaurant manager after receiving more information about an incident where employees refused to serve five men. black people and asked them to prove that they could pay before taking their order.
The company said in a statement that it had examined the evidence and decided to offer him his job. While Chipotle stated that its protocol was not followed to serve these customers, the company apologized publicly to the manager "for being placed in this situation".
"We will continue to ensure that we support a respectful workplace for our employees and customers," said Mr. Chipotle.
Employees accused the men of being repeat dinners-dashers. One of the men, Masud Ali, 21, posted a video of the incident on Twitter Thursday, alleging that he and his friends had been subjected to racial stereotypes.
The video begins with a Chipotle employee telling men to pay "because you never have money when you enter here". Chipotle fired the restaurant manager after the online reaction and said it would recycle the employees.
But in a statement Sunday, the company said it had new information requiring further investigation.
"Our actions were based on the facts we had immediately after the incident, including video footage, social media postings, and conversations with the client, the manager, and our employees," said the spokeswoman. from Chipotle, Laurie Schalow. "We now have additional information that needs to be deepened. We want to do what is good. After further investigation, we will train and re-hire if the facts warrant it. "
The company said it was aware of reports of tweets that have since been deleted, allegedly published on Ali's account between 2014 and 2016, and contained jokes about restaurant meals and frisks. Ali did not respond to requests for comments from local media.
The company was aware of the so-called tweets when it decided to fire the manager and the decision to re-evaluate the situation was not influenced by the tweets, said Schalow. She refused to provide details on the new information.
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