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Delta Air Lines is excused after actress Busy Philipps has criticized the company for allegedly attempting to separate her from her 9-year-old daughter for a flight to Minnesota.
The actress I Feel Pretty said It was expected that the pair be on the same flight, but once this flight canceled, they were relocated on two separate aircraft flying to places different.
Hey @Delta! Thank you for canceling my flight then for having baffled us and separated my minor child on another flight than mine and having a 2 hours call time waiting! You are terrible! ", She writes in a tweet that has been deleted since.
The company then explained that the mother and daughter, Birdie, had been initially booked in separate routes, hence the confusion.
We apologize for the inconvenience caused by Ms. Philipps. Delta worked quickly to solve the reservation change problem and coordinated directly with the customer to adjust their trip, "shared Delta in a statement to Fox News
Philipps was also traveling with his 4-year-old daughter Cricket. the family was never separated but could not fly before 2:30 am after making different travel arrangements
Delta reimbursed the mother for the unused portion of his trip
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