Delta briefly stops US departures because of a technical problem



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A spokesman for Delta said only domestic flights operated by Delta, rather than those operated by regional carriers, were affected. Shown a box office inside LaGuardia Airport in New York in June 2017.

A spokesman for Delta said only domestic flights operated by Delta, rather than those operated by regional carriers, were affected. Shown a box office inside LaGuardia Airport in New York in June 2017.

Photo:

David Williams / Bloomberg News

Delta Airlines
Inc.

DAL -0.54%

briefly interrupted departures from the United States Tuesday night because of what the carrier said was a problem with its computer network.

It was not possible to know immediately how many flights were affected during what would have been a generally slower time of the evening for departures. The Atlanta-based airline announced around 9:30 pm Eastern time that its teams had "restored all computer systems after a technological problem briefly affected some of our systems."

Delta did not report any diversions or cancellations as a result of this outage and stated that it expected minimal effects on the Wednesday morning program.

"All the stops on the ground have been lifted," Delta said in the message on Twitter.

An hour earlier, Delta said in a message on its website that it had launched a "ground stop", which usually means stopping departures, but does not affect flights already in flight.

"There have been no safety or disruption issues with a Delta flight currently in flight," Delta said. "We apologize to all guests for this inconvenience."

A spokesman for Delta said only domestic flights operated by Delta, rather than those operated by regional carriers, were affected.

Technical problems have caused Delta to cancel several flights in droves in recent years. A technical breakdown in January 2017 prevented flights for hours, and an electrical problem in August 2016 led Delta to clean up 2,100 flights over three days.

Delta also canceled some 4,000 flights in April 2017, after the relatively similar system used by the carrier to connect pilots and flight attendants to flights collapsed as a result of a huge storm.

British Airways,

United Continental Holdings
Inc.

and

Southwest Airlines
Co.

have also canceled a large number of flights during technical breakdowns during the last two years.

These interruptions have prompted airlines to revisit old and sprawling technological networks that in some cases are remnants of systems built by airlines that have merged over the last decade.

Last year, Southwest spent $ 500 million to transfer its 30-year reservation system to a new technology platform. Delta said it has invested hundreds of millions of dollars in information technology.

Write to Andrew Tangel at [email protected]

Appeared in the print edition of September 26, 2018 under the title "Delta briefly interrupts departures because of Glitch".

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