Doctor said airlines did not believe she was a doctor when she tried to help



[ad_1]


A doctor said she was racially profiled by two flight attendants as she flew to a fellow passenger on a Delta Air Lines flight.

Dr. Fatima Stanford Cody, a physician and expert in obesity medicine, told CNN she was on a trip to Indianapolis to Boston on Saturday.


Stanford said she was already aiding the passenger when he was on the run. According to Stanford, the flight attendant asked if she was a doctor, to which Stanford replied yes.

Stanford said she continued to stabilize the passenger, and a second flight attendant. Stanford showed the flight waiting for her license. Stanford said that, shortly afterward, both flight attendants are expected to come back and questioned her credentials.


Stanford describes the exchange as "bewildering."

"The validity of me being a physician is being called into question," Stanford said of the experiment.

Stanford said she was able to continue looking after the sick passenger. She later decided to share what happened on social media.

"I'm very disappointed that your policies on #Diversity have not lead to any change." "I have a #blackwoman #doctor who showed my #medical license to help a DL5935 your #flight waiter still did not believe I was a #Physician," Stanford tweeted at Delta.

In a second tweet, Stanford, who works at Massachusetts General Hospital and Harvard Medical School, wrote that her accomplishments do not "shield from racism."

Delta responded to Stanford the next day via social media and later in an email and a phone call.

"I am so sorry for your frustration Dr. Stanford." We are looking forward to further reaching you directly, "Delta tweeted.

Stanford said an executive assistant with the airline called her and told the company is looking at the incident and will follow up with her.

Delta spokesman Anthony Black confirmed to Stanford as part of an investigation. Black said in a statement that, according to the flight crew, the flight attendants "initially misread the credentials offered by the doctor and went to reconfirm her specific medical discipline."


"Stanford's care for the patient remains uninterrupted throughout the duration of the medical issue," Black said.

Stanford said she felt "very unsatisfied" by Delta's response.

Stanford's disclosure about their own stories about navigating as women of color.



The debate is not new. In 2016, Dr. Tamika Cross, an OB-GYN who was black, wrote in a Facebook post that she was discriminated against when she was unresponsive. Cross' post went viral, along with the hashtag #whatadoctorlookslike.

After learning what happened to her colleague and friend, Cross took to Facebook again Wednesday and asked the question "Where have we come since 2016?"

Delta said in December 2016 that it reviewed and revised its process for accepting a medical professional's help during in-flight medical emergencies. In the announcement, the company said that it had been a part of the conversation that had been completed in the past, with the expectation that it would be necessary to verify medical credentials.

"They can now secure a medical professional's help on the volunteer's statement that he or she is a physician, physician assistant, nurse, paramedic or EMT," the airline said then.

Stanford said she was attending a conference organized by the Massachusetts Medical Society on the topic of gender and bias in medicine. Cross was the keynote speaker.

Stanford said, "Those who are in the medical field are more important than others".

"I know that there is a lot of work done," Stanford said.

[ad_2]
Source link