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SEATTLE – eBay claims that Amazon has illegally attempted to attract the best sellers in its market by leveraging its internal messaging system.
The auction site said it was informed of the situation last month by an eBay seller contacted by an Amazon representative. A preliminary survey conducted by eBay revealed that at least 50 representatives of Amazon had sent hundreds of solicitations in recent years. Contacts with Amazon came from several countries, including the United States and Great Britain.
EBay sent Amazon a letter of cessation and discontinuance on October 1, in which she set out her claims. The auction company said that representatives of Amazon seemed to know that their use of the eBay messaging system violated the terms of use of the company.
"Ebay is looking for key terms and they're not exactly like us, we're poking around," reads a message. "Honestly, the easiest way to communicate about it would be over the phone." Other messages involved strange sentences that appeared to be intended to avoid detection, for example by avoiding using the word "Amazon" and writing "amazon Australia" or "AMZN
A spokeswoman for Amazon said the company was conducting a thorough investigation of these claims.
Amazon's use of eBay member accounts and messaging for purposes other than the purchase and sale of products was illegal under California law prohibiting the misuse of private computer systems, eBay said. "We have asked Amazon to end its illegal activity and we will take appropriate measures, if any, to protect eBay," the company said in a statement.
The Wall Street Journal reported on the letter to stop and abstain earlier Wednesday.
Amazon adds to the breadth and depth of its website products by attracting third-party merchants. This allows Amazon to dedicate less resources to inventory management while waiting to be sold, but it also puts additional pressure on the company to attract sellers of the merchandise that customers want, she says.
Amazon bills for various services, such as sales, distribution and advertising. Last year, for the first time, more than half of the units sold on its website came from third-party sellers.
While some sellers list on both Amazon and eBay, as well as on other sites, others choose to choose a primary market. EBay says there are more than a billion product listings at a time.
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