How Sears went from the boom of the golden century to the bust of modern times



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For a generation of young shoppers, Sears is the store they want to visit the most at the mall they rarely visit.

But for much of its 132-year history, the company was at the forefront of the US retail business. His early innovations in mail order and distribution have made him the golden age of the Amazon.

Later, its extensive network of physical stores enabled the company to position itself in select stores across the country. For years, it was the largest retailer in the United States, operating from the tallest building in the world. At various times she sold products such as fishing tackle, gravestones, barber chairs, wigs and even a "Stradivarius model". violin"For $ 6.10.

Over the past decade, however, little of this splendor was evident. The company has lost money for years, its workforce has been reduced by hundreds of thousands of employees and has several thousand fewer stores than in 2008. Even the iconic Sears Chicago's tower – which it no longer owns – has been renamed after an insurance company.

1925

Nearly 40 years after its creation, the company opened its first retail store in Chicago. In five years, it had more than 300 points of sale and sold private labels such as Kenmore and Craftsman.

The expansion was coordinated by Robert E. Wood, General during the First World War. While looking at the census data, he found that more and more mobile Americans were moving around and around cities and wanted to browse the products in person.

The company then created Allstate Insurance, in reference to the growing number of customers owning cars. In 1931, retail sales exceeded mail order sales.

1957

The Standard & Poor's 500-Stock Index made its debut with Sears among the first members (a position it left in 2012). The company was part of the Dow Jones Industrial Average from 1924 to 1999.

2005

Edward S. Lampert, billionaire investor and largest shareholder of Kmart, has finished merging the retailer with Sears in a transaction of more than $ 11 billion, creating a company called Sears Holdings. A few years later, the economy has collapsed and e-commerce has grown in power. The shopping malls and caves of the Sears stores, which anchor many, have gradually lost their appeal. Sales at Sears, which Mr. Lampert had promised to be "unrecognizable" in 30 years, were soon inferior to those of his competitors.

2013

Mr. Lampert became Managing Director, overseeing the company by far via videoconferencing and dividing the management hierarchy into several partitions, which would have caused conflicts between the departments regarding the resources of the company. Sears decided to leave Lands' End at the end of the year; the market value of the apparel company is now several times higher than that of Sears. Other companies, including Sears Hometown and Outlet and Sears Canada, have also been removed.

2015

Mr. Lampert designed a real estate maneuver during which Sears sold 235 stores to $ 2.7 billion in cash at Seritage Growth Properties, a spin-off company created by Mr. Lampert and other investors. For a time, this group included Steven Mnuchin, now Treasury Secretary and roommate of Mr. Lampert at Yale. Seritage began redeveloping Sears and Kmart's preferred sites into more profitable multi-use properties while continuing to collect Sears' rent for stores that remained open. A lawsuit filed by shareholders over the transaction, which related to allegations of conflicts of interest, had been settled at $ 40 million in 2017. At that time, Mr. Lampert was promoting the transaction. a rewards program for members called Shop Your Way, which he hoped would turn the customer loyalty business.

2017

The company has expressed "substantial doubts" about its "ability to continue operations" after failing to make a profit since 2010, getting rid of brands like Craftsman and contracting more than $ 800 million in loans from Mr. Lampert and its hedge fund, ESL Investments. Acclaimed as the next Warren Buffett, but more and more described as a financial hijacker, Mr. Lampert was accused of having robbed Sears of his holdings. Whirlpool, a Sears partner since 1916, has stopped selling its appliances through the chain.

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