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Lime, The start-up of electric scooters and self-service bikes pulled some of its scooters off the streets of Los Angeles, San Diego and Lake Tahoe. This is because of two material problems faced by the company, Lime wrote in a blog last night.
In August, Lime said he became aware of a potential problem with some of his Segway Ninebot scooters. In particular, Lime has identified a problem with one of the two batteries of some of his earlier scooter versions.
"In several isolated cases, a manufacturing defect could lead to slow combustion of the battery or, in some cases, a fire," Lime wrote on his blog. "We took this problem very seriously. Immediately after learning of the defect, we worked with Segway Ninebot to create software to detect potentially affected batteries. We then worked independently to create even more complete software to ensure that no potentially defective scooters remain in circulation. When an affected battery was identified (with a red code), we quickly disabled the scooter so that no member of the public could drive it or charge it. "
Lime says that she then removed these scooters from traffic and "at no time were runners or members of the public endangered". But let's move quickly to more recently, and Lime has received another report stating that one of his Segway Ninebot scooters might be vulnerable to battery failures. In total, Lime says that less than 0.01% of his fleet of scooters is affected.
In addition to potential battery failures that can cause a fire, Lime has had problems with the Okai scooter manufacturer. Specifically, Lime says he received information that baseboards may break after repeated abuse.
"It's possible that Okai skirting boards will crack or break if they are crossed at high speed on a sidewalk," said Lime. "We are currently studying this problem and integrating this knowledge into our design process."
We do not know if Lime will continue to work with Segway, with whom he joined a few months ago to create a new generation of scooters. It is also not known if Lime will continue to use Okai scooters. I contacted Lime to find out more.
Other electric scooter companies use the Segway Ninebot, including Bird.
"After reading an article about Lime's reminder in the Washington Post, we contacted Segway Ninebot to verify that all scooters purchased by Bird had no manufacturing defects found in previous models of Lime scooters." said a bird spokesman at TechCrunch. "We conducted our own initial investigation into the claims reported and we believe that none of Bird's purchased vehicles purchased at Segway Ninebot are concerned. At Bird, our number one priority is the safety of our riders, loaders, mechanics and everyone who interacts with our vehicles. "
TechCrunch asked Segway to comment.
It should be noted that in San Francisco, the Skip and Scoot operators do not use Segway scooters. Ignore changes the Speedway Mini4 36V 21Ah, while Scoot works with Telepod.
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