[ad_1]
HIALEAH, Fla. – An English speaking customer seeking to order a meal at Taco Bell in Hialeah was denied service by an employee who spoke only Spanish.
Alexandria Montgomery and a passenger attempted to drive to the restaurant Wednesday night at 785 Ninth Street.
What happened next was captured in video. The employee of Taco Bell was fired.
When Montgomery tried to place his order in English at the wheel, she was rejected by the employee who spoke only Spanish. When she drove up to the window, the employee told Montgomery that no one in the restaurant spoke English and that she could not order.
"This is Hialeah," the employee said in Spanish while threatening Montgomery saying she would call the police.
The unnamed employee also suggested Montgomery to visit another Taco Bell location where she might be able to order in English.
"It's America. You do not try to take over the entire population," said Montgomery when the employee reiterated that she could not take her order because she did not speak spanish.
A second Taco Bell employee introduces himself and also denies Montgomery's service.
"She responded to what I said in English, but she answered in Spanish," Montgomery told Local 10 News.
In a statement released on Friday, a representative of Taco Bell disapproved of the incident and the actions of the employees.
"This does not meet the expectations of our customers," said Taco Bell in a statement. "We quickly worked with the client to make sure that does not happen again."
Montgomery ended up leaving without food, but wondering why language was an obstacle to preparing a meal.
10 News Local investigative reporter Jeff Weinsier visited the Taco Bell in question on Friday. A woman at the counter confirmed to her that she spoke English and that he could order food in English. She said "no comment" when asked about the incident with Montgomery.
"I'm not angry or anything, but I feel totally disrespectful," said Montgomery.
Copyright 2018 by WPLG Local10.com – All rights reserved.
Source link
