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Starbucks closed thousands of US stores for a few hours Tuesday to conduct anti-bias training. It's the last step of the company to deal with the fallout of arresting two black men in one of its stores in Philadelphia. (May 29)
AP

A sign explaining why the Starbucks is closed is hanging at the window of a Starbucks in New York. (Photo: ROBERT DEUTSCH, USA TODAY 'HUI Starbucks will need much more than an afternoon of training to ward off racial prejudice among its 175,000 employees, said Monday in a report the Fund's NAACP Legal Defense & Legal Advocate who recommended significant changes to the Seattle Coffee Maker [19659009] The company must regularly audit its 8,000 stores for racial profiling, update its policy manuals, working with the local police.It also needs to conduct a thorough "civil rights audit" to examine its policies, its racial diversity, its practices and compensation process, said the Defense Fund and Legal Education of The NAACP in a 28-page report released on Monday recommended paying for the anti-bias training of local police, particularly in minority communities where the presence of a Starbucks p contributed to racial tension by centralizing the neighborhood.

The report was written by Sherrilyn Ifill, President of the NAACP. Fund, and Heather McGhee, president of Demos, a public policy organization. Both are advising Starbucks, which announced Monday new, thorough and anti-partial training modules for executives and baristas, after a Philadelphia store manager sparked public outrage for calling police about two African American men waiting for a friend. While Starbucks was gaining points like "aberrant" in the food and beverage industry to provide benefits to part-time workers, Ifill and McGhee said the company must review its compensation practices and if the employees receive enough weekly hours to earn a living wage. They suggested to the company to correct wage gaps, adjust wages and respect the efforts of workers who want to unionize grassroots employees.

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At headquarters, leaders must represent a wide range of people from one end to the other. Of the race, they want to implement the new standards effectively, "said both teams." This will require a redesign of their recruitment practices, hiring protocols and retention-related professional development systems. "

Ifill and McGhee stated that Starbucks should standardize all of its interview protocols to eliminate any implicit bias and increase the number of

Ifill and McGhee also urged Starbucks revisiting its store manual and manual to correct policies that were "confusing" for employees.

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"But as Starbucks has already acknowledged, his store operations manual contains several important omissions," said Ifill and McGhee. "This does not include any guidelines on the use of bathrooms, when or if partners should approach customers who do not buy the products, or when or if the application of the law should be summoned to the store. "

Since the incident in Philadelphia opened its cafes to the public, allowing non-paying guests to use its cafes and bathrooms. He also provided information on how to deal with disruptive behavior without contacting the police and how to contact community resources, such as social services.

Police must be called only to respond to danger. Donte Robinson, one of two men arrested in Philadelphia, said in a statement Monday. "Although we can not change the events of April 12, we are committed to doing what we can to increase opportunities in our community and prevent other African Americans from being introduced to Starbucks or any other business. . "

The man arrested with him, also recommended that Starbucks sponsor a SAT and a college readiness program for public school students in Philadelphia.

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