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Another Philadelphia Starbucks is in hot water after a young man with a speech problem claimed that a bartender was making fun of his stuttering by writing extra letters. in front of his name on a cup of coffee.
Sam, who did not want to divulge his full name Sam's comrade, Tan Lekwijit, apparently posted a complaint on Starbucks' official Facebook page after learning what had happened, but then Lekwijit took his own personal Facebook page to share the details of the incident, as well as photos of the cut.
On the poster, Sam's iced coffee receipt order is displayed, with his name that has been spelled: "SSSam & # 39;
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A Philadelphia man claimed a bartender in Philadelphia mocked his his speech impediment by writing additional letters before his name on a cup of coffee after ordering it last week
Sam's friend, Tan Lekwijit, shared the details of the incident. incident on his personal Facebook page this week
Starbucks responded in the comment section of Lekwijit's post, after the company apparently suppressed his complaint on their page
Lekwijit explained the "disrespectful" interaction that the barista went so far as to answer his friend: Ok Ok, Sss-sam, & # 39; after he ordered at the counter.
He wrote an email to the Starbucks Customer Service and received a fairly standardized email saying that they were sorry that he was there. Feeling disrespectful for the way they wrote his name and offered him $ 5.
"Clearly, Starbucks missed the point. It was the way you treat people with speech disorders, not the way you write the names. I write this not because I want to get into trouble, but because I want to educate employees, "continues Lekwijit. "There are many people with speech disorders who are in a worse position than my friend's and who struggle with self-esteem and self-confidence.
"Getting this kind of treatment from employees, especially service employees, just scares them – and I ask Starbucks employees to take this into account"
The incident occurred last Wednesday at the coffee shop chain located at 3401 Walnut. Street in Philadelphia
<img id = "i-cbf8c9113d2396d1" src = "http://i.dailymail.co.uk /i/newpix/2018/07/04/06/4DE8200800000578-0-image-m-40_1530682485659.jpg "height =" 489 "width =" 306 "alt =" Lekwijit shared the post on his own page afterwards [1 9659028] Lekwijit (photo on Facebook) first posted a complaint on the official Facebook page of Starbucks after learning what had happened, but the company reportedly deleted the post Lekwijit shared the message on his own page thereafter
While the coffee chain reportedly deleted the original complaint from Lekwijit on their Facebook page, the company responded in the comment section of its post.Thank you for bringing this to our We want our stores to serve as a welcoming place for all who visit and want to make sure our partners provide an experience. positive experience
"Our local management reached out to Sam to better understand what happened and the specifics of his experience. apologize directly. We have a zero tolerance for discrimination and we do it immediately.
The shocking incident comes three months after the first American coffee chain sparked national indignation when two black men were arrested in another Philadelphia Starbucks. 911 after the men entered the store and tried to use the toilet without making a purchase.
The incident apparently provoked the resignation of executive chairman Howard Schultz last month.
Days before his announcement, Schultz ordered the closure of 8,000 stores for anti-racist training following the March incident.
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