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Another year, another controversy about the Starbucks vacation cut. Over the past years, thematic drink containers have been criticized for not being festive or inclusive enough, but this year customers are angry because the coffee giant has exhausted the reusable cups that he promised. to customers.
According to a Starbucks announcement from Thursday, Nov. 1, the channel was planning to give US customers ordering a holiday drink the next day, the opportunity to "celebrate the entire season with an iconic red reusable cup in limited edition in participating stores.not to run out of inventory. "However, according to dozens of angry tweets emanating from Starbucks customers, many stores have run out of their goblets before customers have had the chance to buy them back.
In fact, reusable cups, which would also have allowed customers to earn 50 cents on their big holiday drink after 2 pm. Whenever they were used until January 7, 2019, on Friday, Nov. 2, the demand was such that many Starbucks storefronts had burned their stocks in minutes or hours. The increase in demand even led to the appearance of the Starbucks app, which made it even more difficult for coffee fans to buy free products.
Not surprisingly, many restless Starbucks visitors went on Twitter to express their frustrations. Check out some angry reaction tweets below:
So @ Starbucks announces that when you buy a flavored holiday coffee, you receive a free red reusable mug and that I went to my local Starbucks at 10am this morning, and they told me that they had already missed the red cups #disappointed
– Jennah Strader (@StraderJennah) November 2, 2018
@ Starbucks Is there any reason why the Marblehead store in Massachusetts would not honor the free promotion on November 2 reusable cups? I was told that I had to buy one even though I had a big holiday drink. ?
– Noah Hendy (@noahhendy) November 5, 2018
I did not say anything but I feel that I should. I am going to @ Starbucks 2 times per day. I was so excited for the reusable cup. I was there 10 minutes after opening and they were out. This is not fair. I was so angry.
– Laura Fagras (@LauraFagras) November 5, 2018
@ Starbucks Honestly, I'm really sad to have gone to get the free reusable vacation mug and you're all out. Try to save the environment here!
– Bryanna Souza (@bryanna_souza) November 5, 2018
@ Starbucks Are you going to bring back the reusable red cups that were sold at 7:09 am on Friday? #AskingForAFriend #NotJolly
– Debbie De La Rosa (@bebiescott24) November 4, 2018
I just bought two holiday drinks today. No reusable mug has been given. What's going on with that? In addition, the mobile application is down. pic.twitter.com/bVbdniuMoT
– Jodi Street (@ Ourstreet10Jodi) November 2, 2018
@ Starbucks Mobile ordered a goose's milk and wanted the reusable red goblet. I have a paper cup. I even called the store to confirm that they had red cups. #OverTheHype #WastedTrip? pic.twitter.com/GrAfhLeNYZ
– Kendra (@ Giggs11) November 2, 2018
Go to @ Starbucks get a reusable plastic cup. Order special crap latte to get the cup. I pay the order and then ask why she is in a paper cup … "Oh, we ran, sorry." I feel cheated … pic.twitter.com/MKkQhFTZ2D
– David Scales II (@DavidScalesii) November 2, 2018
@ Starbucks I went to three Starbucks to order a drink for the holidays so that I could get the reusable cup. All three were out … sooooo like can i get a cup? ? pic.twitter.com/SA5WeNYMVC
– chey ? (@cheykh_) November 2, 2018
Not looking forward to having another controversy on his hands, Starbucks reacted quickly to the snafu reusable mug, saying Eater"Every store had a limited stock for Friday's gifts, and we are aware that some stores are exhausted."
What else? The chain has even offered customers a further chance to get their hands on a reusable cup for a small fee. The statement went on to say, "Customers who have not received a reusable red holiday mug can now buy it for $ 2.50 to receive a $ 0.50 discount on their beverage order. Big celebrations (16 oz) until January 7th. "
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