The former moderator of Facebook content worries, says Job gave his PTSD

A Facebook content moderator filed a lawsuit against the company on Friday, saying it does not protect employees from the mental trauma caused by graphic images that they see online every day.

Selena Scola, content moderator responsible for viewing and deleting Facebook posts that violate the platform's usage conditions, states suffering from psychological trauma and stress trauma after constant exposure and not at the workplace, "says the complaint.

"Every day, Facebook users publish millions of videos, images and programs of sexual animation, rape, torture, bestiality, beheadings, suicides and murders," according to the complaint.

Facebook, which currently employs at least 7,500 content moderators, has implemented workplace safety standards to protect content moderators, including psychosocial counseling and psychological support, and train moderators to recognize symptoms. PTSD. But the lawsuit claims that Facebook ignores its own safety standards in the workplace and violates California's harms by demanding that its moderators work in "dangerous conditions that cause debilitating physical and psychological damage."

"Facebook does not provide its content moderators with sufficient training and does not implement the security standards it has helped to develop," the complaint said. "Content moderators on Facebook review thousands of traumatic images every day, with little training on how to deal with the distress that results."

The lawsuit states that Scola's symptoms of PTSD can be triggered if she touches a computer mouse, enters a cold building, sees violence on television, or hears loud noises. Remembering or discussing the graphic images she saw on Facebook is also a trigger.

Facebook said in July that all content reviewers had access to mental health resources, including on-site counselors, and that all reviewers had comprehensive health care benefits. The company did not immediately respond to a request for comment.