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A Dunkin 'Donuts owner called the police on a client after arguing about the company's free Wi-Fi policy. "Data-reactid =" 15 ">
A Dunkin 'Donuts owner called the police on a client after arguing about the company's free Wi-Fi policy.
<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "On Facebook, Tirza Wilbon White posted the recorded conversation with the owner of the Christina Cabral franchise at a Dunkin 'Donuts in Fairfax, in the US state of VirginiaNovember 7, a few minutes after arrival at the store. "data-reactid =" 16 "> On Facebook, Tirza Wilbon White published the conversation she recorded with franchise owner Christina Cabral during a Dunkin 'Donuts in Fairfax, United States. VirginiaNovember 7, a few minutes after arrival at the store.
<p class = "canvas-atom web-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Ms White has frequented the store for the last two years, buying coffee and working on his laptop while using the free Wi-Fi service. "data-reactid =" 17 "> Mrs. White had been in the store for two years and was buying coffee and working on her laptop while using the free Wi-Fi service.
"I had just sat down when a woman I had never seen before came in and asked," Are you going to buy coffee? "White said Mrs. White, a former assistant professor at the University of Maryland.
"I told him that I planned to buy coffee after my installation, but not if it was mandatory."
According to Ms. White, the woman, who identified herself as a "quality control" official, signaled to another black client, claiming that he had bought food before she went to bed. use Wi-Fi.
Tirza Wilbon White, who claims to have been a victim of racial profiling at a Dunkin 'Donuts store in Virginia. Source: Tirza Wilbon White / Facebook
Ms. White responded by asking Ms. Cabral if a nearby white client met the same standards, and Ms. Cabral ordered her to buy coffee or to leave.
When Ms. Cabral retired, an employee told Ms. White that she was actually the owner.
So, Ms. White, sensing that there was discrimination, asked Ms. Cabral to clarify the policy.
In one of three separate videos published by Ms. White on Facebook, Ms. Cabral says, "I can set my own rules. I must ensure the safety of my clients. "
She also cited previous customers who had caused problems without making purchases. "It's nothing against you," she said. "We are just trying to make our customers feel safe."
When Ms. White suggests that only she and the other black client were asked to make purchases, Ms. Cabral said, "Oh, please. Do not get into racial profiling. It is my family. I find it offensive.
After the women have quarreled, Ms. Cabral picks up the phone. "You're offending me," she says, dialing 911.
"Because I'm not the color of your skin, are you going to take me for a racial profile?" I treat everyone the same way … and now I will call the authorities because you register me without telling me. "
Ms. Cabral told Ms. White that she treated everyone the same way and that her accusations shocked her. Source: Tirza Wilbon White / Facebook
"A franchise owner tried to intimidate me," White wrote on Facebook.
"She lied about the company's policy and tried to force me to make a purchase to be in the store because she has a vagrancy problem. She called the police to force me to leave when I told her that she was profiling the gentleman and me.
"In his head, it was the" people "who loitered. In fact, I was a customer in his store until yesterday, and this for more than 2 years.
"I am still angry more than 24 hours later, and I want justice done for the humiliation I have suffered," White wrote.
"Please, share this and help me get justice. The owner, Christina Cabral, and her family own several Dunkin 'Donuts stores in Maryland and Virginia.
"I'm not the only one they've treated that way, but I hope I'll be the last one they're dealing with this way."
For all the videos I've seen on racial profiling, I'm now in their company. Yesterday, another gentleman and I were …
Posted by Tirza Wilbon White on Thursday, November 8, 2018
In the second video, a police officer arrives and immediately orders Ms. White to leave the store "because she wishes it".
"Am I in trouble if I choose not to leave?" She asks the policeman.
He answers, "Yes, if you choose not to leave, I will order you to leave. I will give you a summons and if you do not sign it, I should stop you. Mrs. White agrees to leave.
On Wednesday, White reported on Facebook that two spokespeople for Dunkin 'Donuts had called her to apologize.
A representative of Dunkin 'Donuts also sent a statement to Yahoo Lifestyle: "We and our franchisees want every customer who visits a Dunkin restaurant to be treated with dignity and respect. That did not happen at a restaurant in Fairfax, Virginia.
"We apologized to the customer, on behalf of the brand and the franchisee who owns and operates this restaurant, but we know that is not enough."
"Our franchisees are independent business people who, if they comply with the law, can set their own policies regarding the use of Wi-Fi and limit their use to those who do not. purchase.
"However, we are striving to help our franchisees better serve our diverse clientele and are currently exploring ways to improve all aspects of our restaurant operations: signage, guidelines, recommended strategies, franchisee training and more." of their members.
"We are committed to doing better."
I'm writing to update you on my meeting at Dunkin Donuts and to thank you all, and many, who shared …
Posted by Tirza Wilbon White on Wednesday, November 14, 2018
Ms. White says the issue is still unresolved. "I feel sad and scared. It hurts a lot, "she told Yahoo Lifestyle.
"People have noticed how calm I was, but as a Black, I learned to play for my safety. I know that if I had been dressed differently than a yoga pants, a hoodie and a black vernacular, I might have had a worse result. "
She adds, "I'm scared of other people who may have reacted more authentically and less controlled when they are humiliated. And these are the people for whom I spoke.
The 15-year-old researcher compares her experience with other viral videos. "We often see whites arresting blacks in public spaces and asking them more or less to defend their existence," she says.
"When a black person does not justify the inquisition – by providing his address, his intention, his right to occupy a space – the police are armed."
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