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It seems that being one of the early adopters of macOS Big Sur had terrible consequences for several Apple users. Several reports claim that the latest macOS software update is getting their MacBook Pros ready, and complaints can be found on multiple sites, including Reddit and Apple Support Communities.
You might want to wait a bit longer before you decide to upgrade your Mac to the latest macOS Big Sur. Several users with 13-inch MacBook Pros in late 2013 and mid-2014 report that the update broke their machines. There are multiple threads in the MacRumors, Reddit, and Apple support communities, which means this issue is very common.
bradbomb
macrumors 6502
“Everyone has their MacBook Pro stuck on a black screen. I tried to force restart and then hold Option. The only choice on the start screen is the macOS installer and it reverts to the black screen. “
nuoptik
“I saw there was an update for Big Sur today, so I clicked on the update. Everything downloaded fine and I clicked on all items to continue. He said it would take a while, so I stepped away from the computer. When I returned the screen was black – no status bar, nothing at all, but I could tell the light was on. Nothing could wake it up, so I finally held down the power button to force a shutdown.
“Now it doesn’t start.
I tried SMC, PRAM, hold shift, option keys, recovery mode, etc. Tried many times. “
u / josha57
“A word of warning about updating to Big Sur… It seems to have broken my 13 inch MBP in mid-2014. I’ve found others online with the same issue, and they all appear to be mid-2014 13in models.
“I get black screen with backlight when I power on, can’t enter recovery mode, no startup sound, nothing. Not at all impressed. Apple support tried to get me to reset PRAM, SMC etc and when that didn’t work they asked me to have it fixed in person. “
Users claim that their devices are now stuck showing a black screen and it is impossible to bypass the static black screen because the key reset combinations including NVRAM, SMC, Safe Mode and Internet Recovery are all inaccessible after trying to install the update. The most affected 13-inch MacBook Pro models are those from late 2013 and mid 2014, but that doesn’t mean other models weren’t affected by this situation.
We also have to understand that these are the older MacBook Pro models supported by the macOS update, so we could say that a few glitches might have been expected. Either way, the issue has already reached Apple’s engineering team, so Cupertino should now be aware of the situation. Apple Support has already asked some users to have their devices repaired.
Mac Source rumors
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