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Several Samsung mobile phone users in the United States reported that their mobile phones had sent their personal contacts without their permission. "My Galaxy S9 Plus sent my entire photo collection to my girlfriend while I slept," is one of the most alarming messages that flood the specialized forums.
Apparently, the system enters without permission the mobile picture gallery and start sending photos by SMS. Representatives of the Korean brand admitted that they were already investigating the problem, but that they have not yet identified it.
"Samsung has looked at this issue in the past few days, but no relevant material has been found – in phones or in programs (hardware or software) for this particular case, as it does not. There have not been any similar complaints globally, we will continue the investigation of this event, "said the brand.
He also stated: "We encourage users to You have questions or problems to contact your user center via
https://www.samsung.com/en/info/contactus/ "
How do you transfer the photos?
From what we can find out thanks to Reddit, the popular site of specialized forums, this is not a problem of the mobile itself, but of the 39, Samsung's proprietary messaging application, which sends SMS on its mobile
The problem, by the way, is that the service does not notify at any time if a message has been sent. In other words, it leaves no trace, so users do not know if this abnormal shipping has occurred.
According to the Spanish newspaper El Mundo the Samsung Messages application was recently updated to adapt to the new RCS protocol that several telecommunication companies have launched in the United States, such as T-Mobile or Verizon
The newspaper El País argues, for its part, that the problem has been detected for the moment with US users, so it is analyzed if the 39; error is related to an update of T-Mobile operator profiles or to AT & T subscribers.
How to avoid the problem?
One of the options is to disable storage permissions in the email application, so that she can not access your gallery. The steps are: Settings> Applications> Samsung Messages> Permissions> Storage.
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