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London –
Furhat tilts his head, smiles, overflows with empathy and warmth and encourages us to open ourselves.
The robot, a three-dimensional bust with the projection of a face of human traits, he resorts to the familiarity recently acquired with vocal assistants such as Siri and Alexa, to encourage us to interact with him as it 's about someone who collects our signals to achieve a good understanding.
However, precisely because it's not human and, therefore, has no prejudices, the robot can encourage people to participate in sincere wayaccording to its creator, which makes it useful in situations where people often lie, for example during medical visits.
"Studies have shown that in some situations, people feel more comfortable talking about difficult problems with a robot than with a human," said Samer Al Moubayed, CEO of Furhat Robotics.
That's because the personality of a robot It may reflect the personality of the person interacting with her and also because people do not feel judged, he added.
The robot has been used at Frankfurt airport as a multilingual concierge, helping travelers find their way, but also training in customer service, for example by simulating angry shoppers.
The scientific and technological company Merck and Furhat Robotics presented Wednesday in Stockholm a robot will ask people about their health and lifestyle and will evaluate them for the risks of diabetes, alcoholism and hypothyroidism. If necessary, the robot will recommend that you have a blood test or consult a doctor.
"Every robot needs a different personality depending on the work that it's going to do," Moubayed said. Furhat can be a man or a woman, old or young, funny or serious. (E)
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