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Three months after the director of a branch called the police for the presence of two African-American men in a place, Starbucks was again the scene of a conflict of discrimination in the United States on Friday. This time, the reason was that an employee would have taunted a man with a stutter.
When the customer, Sam, ordered his drink at a Starbucks in Philadelphia on June 27, he stammered by saying his name. The coffee seller replied "Okey, Sss-sam", and when the customer received his iced coffee, he read in the glass the inscription "SSSAM" told in Facebook Tan Lekwijit, a friend of the young man and a business student.
When Sam sent an email to the company to complain, he was offered a $ 5 credit. But Lekwijit said that Starbucks "did not understand the situation," and turned to the social network to "raise awareness." "It's about how people with speech disorders are treated not how their name is written," he writes. "I do not write this because I want to get into trouble, but because I want to educate employees," he adds.
He continues: "There are many people who have speech disorders of my friend, struggling with their self-esteem and self-confidence, being treated in this way, especially by employees of service, only frighten them. "" I pray that the employees of Starbucks have this in mind, "he concluded.
Starbucks Responds
Starbucks said Thursday on Twitter that the employee had been removed from office. Before, the company had responded to the announcement of Lekwijit. "We have zero tolerance for discrimination and we will act immediately," the company wrote on the Lekwijit wall
On May 29, Starbucks closed more than 8,000 of its US sites to form 175,000 people. employees against racial discrimination. The episode that motivated this action was the arrest of two black men in Philadelphia on April 12, which sparked outrage against the company. The manager had called the police after one of these men had asked them to use the bathroom, and then they both sat down to wait for a third without ordering anything at the cafe. A viral video shows the handcuffs that handcuff the two men, who do not resist, while a client repeats to the police: "What did they do? (With information from AFP)
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