Verizon FiOS Cable Cut and Internet Outage on the East Coast

A strange blackout is affecting Internet users in the Northeastern United States. It’s not entirely clear what’s going on, but it’s really boring.

Around noon on Tuesday, reports of outages started pouring in, according to DownDetector, which tracks service outages online. But it’s not limited to just one company; users reported issues with Comcast, Google, Zoom, YouTube, Slack, Amazon Web Services, and many more. (Specific to AWS status page indicates that its services are functioning normally, for what it’s worth.)

While the cause (or causes) remains unconfirmed, a cut Verizon fiber optic cable in Brooklyn, New York, may be the culprit. Verizon Customer Support confirmed on Twitter that one of his cables was severed, and customers said they received notice of the outage by e-mail.

Not all departments, and not all users, appear to be affected in the same way. Even among New York-based Gizmodo staff, the problem just seems … strange. A publisher could access Slack, but Google services were down. Others experienced slower response times while still being able to access whatever services they attempted to use.

As of this writing, several services, including Google and Zoom, appear to be coming back online. Others remain inaccessible to some users.

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A spokesperson for Verizon said in an email that it is reviewing the issue.

A spokesperson for AWS said the issue was with an ISP, not AWS itself. In an email, a Google spokesperson echoed AWS, saying in a statement, “We are aware of reports of issues affecting access to certain Google products, but we have not found any issues. with our services. We are continuing to investigate. “

We have also contacted Comcast for clarity on the outage and will update when we get back to you. If the outage affects you, let us know what you see in the comments.

Updated at 1:25 p.m. ET, January 26: AWS has confirmed that the issues customers are experiencing are related to an ISP, not AWS. Google said so ‘s investigating the problem, but found no issues with its services.