Walmart is fighting for online business by adding more robots to its stores



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The retailer announced today that it will deploy 1,500 new "Auto-C" standalone floor cleaners, 300 "Auto-S" shelf scanners and 1,200 additional "FAST" unloaders to digitize and sort the items at the exit of the delivery trucks. In addition, to streamline online orders, it will have 900 Pickup Towers so that customers can order something from the company's website and pick it up at a vending machine in the nearest Walmart store.

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The idea is that by entrusting minimal tasks to robots, Walmart's human employees can spend more time helping customers and preparing online orders for pickup. The company has been testing robots for a few months now. "Our employees immediately understood that the new technology allowed them to focus on repeatable, predictable and manual tasks," said John Crecelius, Walmart's senior vice president of corporate operations for Walmart.

Releasing employees to help customers seems like a good idea. Nobody likes to be the person who needs to take care of the cleaning of the seven aisle. But there is also the worry that these mechanical assistants could eventually replace some employees instead that the detailing moves them to a more client-centric position. Let's hope that robot and human can work in harmony while you buy tube socks.

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