Whole Foods sent some customers a confusing email about their turkey



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An unknown number of Thanksgiving chefs who bought their birds from Whole Foods woke up this morning to a disturbing email.

A “small number” of market-fresh turkeys purchased from Whole Foods “did not meet our high expectations for quality,” the Amazon customer service letter reads. The note pointed out that there was no known risk to food safety or the health of the turkeys, but that its recipient would receive a $ 50 Amazon gift card credited to their account.

“We sincerely apologize for any inconvenience this may cause and are grateful to be a part of your holiday celebration,” the email read.

Contacted for comment by CNN, Whole Foods confirmed that it “discovered a small number of fresh turkey products in our southern region that did not meet our high expectations for quality.”

“While these products pose no known health risks, we know how important holiday meals are to our customers and have proactively reached out to customers who have potentially purchased one of these turkeys,” said the society.

Stores in Alabama, Georgia, Mississippi, North Carolina, South Carolina and Tennessee, as well as two in the Florida area were affected, Whole Foods said.

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The company ensured that not all fresh turkey products were affected, nor did it say exactly what went wrong.

Whole Foods has also been seen responding to some customers on Twitter reaffirming that turkeys are safe to eat and reporting them to the U.S. Food and Drug Administration’s guidelines for safely roasting a turkey.

The FDA website states that fresh turkeys should not be purchased more than 1-2 days before they are cooked. The guidelines state that ovens should not be set to a temperature below 325 and that a whole turkey is safe when cooked to a minimum internal temperature of 165 degrees.

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