Whole Foods Warns Customers of Turkey’s ‘Quality’ Issue on Thanksgiving Morning

A number of Whole Foods customers across the south reportedly woke up to a disturbing email on Thanksgiving morning, warning them that the turkeys they planned to eat “haven’t met.” [Whole Foods’] high quality expectation. “

Even more confusing, the email itself didn’t seem to explain why the turkeys didn’t meet Whole Foods standards, but only pointed out that there were “no known safety issues or health risks. associated with one of these products ”.

The notice was reportedly sent to Whole Foods customers who purchased their turkeys through Amazon. In the days leading up to the email, several Twitter users had also complained of a “rotten” smell when opening their Whole Foods turkeys.

Whole Foods later acknowledged the email on Twitter, responding to a thread containing at least one complaint about the smell of turkey. “of.” Whole Foods said the turkeys were still “safe to eat” despite the quality issue.

Whole Foods has not confirmed the problem behind the email, or why the turkeys did not meet the company’s quality standards.

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The affected turkeys were only a “small number,” according to a copy of the email shared on Twitter. The majority of customers would be happy with their purchases, confirmed Whole Foods.

The email, at, was only sent to certain customers in the southern areas, not nationally to customers who purchased fresh turkeys from any Whole Foods store across the countries, according to Whole Foods.

“We found a small number of fresh turkey products in our southern region that did not meet our high expectations for quality. While these products pose no known health risks, we know how important holiday meals are to our customers and have proactively reached out to customers. who potentially bought one of those turkeys, ”a Whole Foods spokesperson said in a statement obtained by Fox News.

Whole Foods also offered inconvenienced customers a $ 50 credit to their Amazon accounts.

“We sincerely apologize for any inconvenience this may cause and are grateful to be a part of your holiday celebration,” the email concludes.

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The news of Whole Foods’ turkey problems comes just weeks after Whole Foods and Progressive Insurance teamed up to offer a “turkey protection plan” to customers who experience a “failed cook” on Thanksgiving.

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To be eligible for the “plan,” Whole Foods customers had to purchase their turkeys between November 11 and 22. If they had then “overcooked”, “poorly cooked” or even burnt the turkey on the big day, they could submit their receipt (along with a photo and an explanation of what went wrong) for a review. $ 35 gift card. Additional restrictions have been applied.