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Microsoft has recognized another problem in Windows 10 version 1903 in which users reported that their network cards suddenly stopped working after installing a cumulative update.
In the Windows 10 Health Dashboard, Microsoft said that some Intel and Broadcom Wi-Fi adapters have compatibility issues with NEC computers and will cause the adapter to hang.
"Microsoft and NEC have found incompatibility issues with the Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi adapters when running Windows 10, version 1903, on specific NEC device models. If these devices are updated to Windows 10, version 1903, you can not use any Wi-Fi connections anymore. The Wi-Fi driver may have a yellow exclamation mark in the Device Manager. tasks for the Network and Internet settings may not show any Wi-Fi network. "
Microsoft has not indicated which cumulative update is causing this problem, but users have reported that, according to WindowsLatest [1. 2] that their WiFi adapters began to show that they were not connected after installing the Windows 10 10 KB4515384 cumulative update.
"KB4515384 broke my Intel network card.It meant that the reports were" disconnected. "I downloaded the Intel 24.0.0.11 drivers and proceeded to a new installation, but no luck … still disabled. I have uninstalled the ko and I am back I successfully run the Intel 12.18.8.22 driver pre-update, if it helps anybody, now I sit and wait hope the MS solution will be found! "
Although Microsoft has stated that this problem only affects NEC computers, it also appears from user reports that it also affects WiFi adapters on motherboards, such as X470 AORUS GAMING 7, MSI Gaming Pro X370 Carbon, Gigabyte GA-AX370-Gaming 7, MSI B450 Carbon Gaming Pro AC and MSI Gaming X470 M7 AC.
What's even more confusing is that some users are exposing these issues on their LAN adapters, not just wireless adapters.
For the moment, however, Microsoft has issued a compatibility lock on the affected devices, so that the Windows 10 version 1903 update will not be offered.
Microsoft releases workaround
To work around the problem, Microsoft has indicated that you can simply right-click on the wireless adapter and select Activate for the adapter to work again.
"If you are using an affected device and have already installed Windows 10, version 1903, you can mitigate the problem by disabling and then re-enabling the Wi-Fi adapter in Device Manager." You should now be able to use Wi -Fif until your next reboot. "
Unfortunately, this fix only works for this session and will be disabled on the next reboot.
For those who want to use the workaround, you can follow these steps:
- Open the Network Status page by searching The state of the network in the Start menu and selecting the search result when it appears.
- When the network status page opens, click Modify the options of the adapter as shown below.
- A page will open showing all network cards of the computer. Find the adapter that does not work, right-click it, and select Activate as shown below.
- Your adapter should work again until the next reboot, which will require you to perform these steps again.
For a complete fix, the affected Windows 10 v1903 users will have to wait until a patch is released by Microsoft.
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