Windows 10 May 2019 Update block placed on Surface Book 2 with dGPU

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Microsoft has implemented a new upgrade block this week for the Windows 10 10 May 2019 update, which affects Surface Book 2 laptops with discrete GPUs (dGPUs). The problem has been added to Microsoft's support document for the May 219 update of July 12 (via Michael West), and was caused by a newly discovered compatibility issue between the update and the NVIDIA GPUs used in some Surface Book 2 models.

According to the description of the problem, the discrete GPU "may sometimes disappear from the device manager" if you are using a Surface Book 2 with a dGPU. From tracking issues:

Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with the Nvidia discrete graphics processing unit (dGPU). After upgrading to Windows 10, version 1903 (May 2019 feature update), some applications or games requiring sic application to perform graphics-intensive operations may shut down or fail. 39; open.

To preserve your update experience, we've enforced a compatibility hang on Surface Book 2 devices with Nvidia dGPU from Windows 10, version 1903, until this issue is resolved.

Blocking the upgrade simply means that the update will not be able to install automatically on the affected Surface Book 2 models until the issue is resolved. However, the May 2019 update has been available for some time and the update can be triggered manually via the "Update Now" button or installed through the Media Creation Tool.

If you have already installed the update on a Surface Book 2 with a dGPU, Microsoft suggests restarting your device or using "Scan for Hardware Changes" in the "Action" section of the Device Manager.

Currently, the Windows 10 May 2019 update has four outstanding issues and several that have already been mitigated or resolved.

More resources Windows 10

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

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