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There is a mysterious new issue with Xbox One consoles giving gamers the “black screen of death”. At first, the console throttling issue seemed to be limited to Xbox Insiders, a special enrollment program to which only a fraction of Xbox users are enrolled. From the Xbox Insiders, the Xbox mainstream is also plagued by this problem, which of course suggests that Microsoft may have a bigger problem on their hands, although nothing looks like the infamous “red ring of death.”
At the time of publication, it is not known how widespread the problem is, what is the cause of the problem, or if there is a definitive solution. Currently, a plethora of Xbox users have reported the issue on Twitter, but Microsoft has not yet fixed the problem. As you may know, this isn’t the first time the console has suffered a “black screen of death,” but it is the biggest wave of reports in some time. Like previous times, factory reset the console seems to be working, but we can’t advertise this as a troubleshooting solution.
my @Xbox One is finally dead 🙁 black screen of death. If anyone wants to say a few words please @Xbox support ??
– Luke Holland (@LukeHolland) August 24, 2021
After the new update for Xbox my machine got stuck with “black screen of death”. I have tried several methods already, but so far I am unable to access the troubleshooting menu to factory reset the console. What to do ? @Xbox @Xbox support @Microsoft
– scott (@Scottykun) August 24, 2021
Anyone who is not part of the Insider program dealing with a black screen of death on their @Xbox A? Won’t even let me do a factory reset at this point.
Am I dealing with a brick console now?
Livid…– Bren (@ITheBren) August 24, 2021
As always, we’ll be sure to keep you updated when and if Microsoft provides any kind of comments or statements on this matter. The issue has been going on for a few days and Xbox has yet to fix the issue, but it wasn’t until today that it really started to gain traction and attention, so a [late] comment might still be on the way.
For more coverage on all things Xbox – including not only the latest on Xbox, but the latest on Xbox Series X, Xbox Series S, and Xbox Game Pass – click here.
H / T, Kotaku.
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