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Without naming the Hagrid carousel – because he did not have to do it – here is what Disney's president of the parks, experiments and products, Bob Chapek, said about the "victory" of Time to wait at Disneyland's Galaxy's Edge:
Chopsticks vs. lightsabers! He is right, though. It's hard to argue that a wait time of 10 hours is a good thing. Of course, there seems to be a lot of excitement and hype for this attraction, but in practical terms, you wait 10 hours with a 9 year old.
A few months ago, Universal felt that the double-edged sword announced the opening of Hagrid's release, and that the first information on the 10-hour wait was probably waiting for some fans while making others believe that they'd better stay away for a long time. This walk to Hagrid was so popular for a time that the park had to reduce its maintenance hours for a few weeks.
The Disney Park Executive has been a little on the defense (via CNBC) because Star Wars: Galaxy's Edge has made headlines for its connection with the slight 3% drop in attendance at Disneyland this summer. He sees the benefits of a concerted effort by society to manage the crowds. CinemaBlend's own Disney expert also highlighted many positive points in Disneyland's lighter pedestrian traffic, including the fact that shorter lines allow for a better park experience. Disney executives have noted that Galaxy's Edge is currently the most popular neighborhood in Disneyland, based on satisfaction scores from its own customers.
That being said, a Disneyland employee recently announced to the press that Disneyland would cut workers' work hours because they expect Galaxy & # 39; s Edge to be busier this summer. This employee stated that waiting time for the Millennium Falcon: the smugglers' run was to last more than 2 hours throughout the summer, but that the number of lines was on average less than half.
There is a chasm between an hour of waiting and 10 hours of waiting. Obviously, wait less, it's better for the visitor, and I agree that long queues are not a sign of success. I think "failure" is tough, but a wait time of 10 hours certainly suggests that the demand was greater than what they were willing to handle.
Bob Chapek, of Disney, added that the goal, when launching the new Rise of the Resistance attraction, was to make it "a success according to the definition of the customer experience." We do not define success as an image of a long line ". If customers who actually go to the park and get on the board take advantage of it, that's what matters most.
Star Wars: The Resistance Upright opens first at Galaxy's Edge, in Disney World, Florida on December 5, 2019, and then in Disneyland, California on January 17, 2020. Have you ever visited Galaxy's Edge or Hagrid ride? If so, what were your waiting times?
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