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Last night between 7:10 p.m. and 9:13 p.m. EST, YouTube was not available to its users. The outage does not appear to have been limited to any particular market or region. YouTube team recognized the problem within about 10 minutes of peaking on DownDetector and YouTubeTV rang in an hour later to recognize that the unexplained problem also brought him down.
… And we’re back – we’re sorry for the interruption. This is resolved on all YouTube devices and services, please be patient with us ❤️ https://t.co/1s0qbxQqc6
– TeamYouTube (@TeamYouTube) November 12, 2020
Just over two hours after the initial spike in user reports, the YouTube team assured users that the service was back online, but without any explanation as to what was wrong or how the issue was resolved. whether it’s on their Twitter accounts or in the support feed. it opened to keep users informed of the failure status. This is an unfortunate contrast to other massive services, which tend to provide pretty detailed explanations in a short time during similar outages.
Although YouTube is owned by Google, the service is not included in Google Cloud Dashboard or G Suite Dashboard. Both report important technical details about engineering issues as they arise, and neither reported any major issues last night. When contacted for comment, YouTube reps so far do not provide any additional details and simply direct any inquiries to the tweets linked above.
Ryan Hager of AndroidPolice reports that Google services also experienced major outages in September and March of this year, as well as relatively minor outages (affecting Drive and Nest only) in September, April and March. In his own words, “it’s been a tough year for Google’s uptime.”
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