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Zoom plans to roll out support for automatic captioning in free accounts this fall as part of its efforts to make the service more accessible, the company said. If you are a free account holder who needs access to the feature before that date, Zoom allows users to manually request access to the live transcription feature through a Google form linked to their ad.
Automatic transcriptions are not an entirely new zoom feature. The service previously offered live AI-powered transcription for all of its paid accounts. Otherwise, the meeting organizers had to manually add their own captions or use a third-party service. But now the feature will be available to the millions of people who depend on Zoom’s services for free. A Zoom support page says its live transcription feature is currently only available in English.
Automatic closed captions are also available with other video conferencing services like Google Meet. Given how widely Zoom has been used since the start of the pandemic, it’s good to see it adding more accessibility features. Previous efforts to make Zoom more accessible have included the ability for meetings to pin and highlight performers on a call, as well as the addition of screen reader support.
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