A video shows a woman caught in a door and dragged on a railway in San Francisco



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San Francisco officials promise a full investigation after the broadcast of a scary video showing a woman being caught in a door closing and being dragged on the tracks under the train.

In the video surveillance, we can see the woman descending the stairs at the Embarcadero station of the city on April 12, while she tries to get on the Muni train as the doors close. It seems that his hand is stuck in the door closing. She can be seen talking to an employee standing on the platform a few steps away, but the train starts to move and is dragged out of the dock and under the train.

The woman was injured, but officials did not say how serious he was.

The video was acquired for the first time by the San Francisco Examiner.

A woman was dragged on the rails by a Muni train in San Francisco on Friday, April 12, 2019, after being stuck in a door that was closing. The state is currently investigating door security.(KGO) A woman was dragged on the rails by a Muni train in San Francisco on Friday, April 12, 2019, after being stuck in a door that was closing. The state is currently investigating door security.

"The door is closed with less than half an inch of space between the door and the clutter of the door when she took his hand," said Paul Rose, spokesman for the San Francisco Municipal Transportation Agency, in an interview at the San Francisco KGO ABC station.

The SFMTA, which operates the train line, has recently purchased new Muni train cars, including the one involved in the accident.

"These trains and doors are safe," Rose said. "They work as expected, they have been certified by CPUC [California Public Utilities Commission] and they spent six months of testing before putting them into service. "

The CPUC said it would investigate the doors and the pin system, according to KGO.

"I heard shouts behind me and I did not know what was going on, but there was a commotion and I was scared, honestly," eyewitness Will Hayworth told KGO . "She was trying to follow the train and Muni's new car was dragging her by the hand … People were shouting:" Stop! "And some people even hit the car shouting," Stop, stop, there is someone trapped ".

"She followed but was still dragged," he continued. "The car did not slow down at all – basically, it did not seem like the operator had any idea what was going on."

Paul Rose, a spokesman for the San Francisco Municipal Transportation Agency, said that Muni cars were safe after pulling a woman stuck in a train door on Friday, April 12, 2019.(KGO) Paul Rose, a spokesman for the San Francisco Municipal Transportation Agency, said that Muni cars were safe after pulling a woman stuck in a train door on Friday, April 12, 2019.

Matt Haney, Supervisor of District 6 of San Francisco, which includes the Embarcadero region, said it was not the first time that he had heard complaints about problems with the doors, including SFMTA employees.

"It's clear that there must be different sensors on the doors or a means for bikers to see it differently," Haney said. "After what I understood, some operators actually indicated that it was a problem and that they were worried about it."

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