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July 19, 2018 • Online and Social, South Africa, Top Stories
Managing Executive for the Public Sector Business of Vodacom, Dinah Kheswa
Vodacom, in partnership with the municipality of Ekurhuleni, uses technology to promote active citizen communication.
In collaboration with the local government of Ekurhuleni, Vodacom Business has developed a Smart Citizen application called My Ekurhuleni. App. This will help the government with an interactive mobile solution that will enable citizens to communicate the challenges of service delivery in their communities.
The mobile solution will, among other things, provide the municipality with a two-way communication platform in real time. Nlhanhla Nciza, member of the music group Mafikizolo and one of the ambbadadors, said about the launch of the application My Ekurhuleni: "As residents of Ekurhuleni, we are very pleased with this application. Is an amazing, innovative and truly unique app, so the service delivered to you in the palm of your hand is amazing, especially because people always complain about this and this. and no one has recovered them.Now we have the opportunity to launch a complaint about the application and get an immediate response.I think it's something that will really help speed up the delivery of services. "
Through this application, citizens of the municipality will now be able to use their mobile devices to report service delivery issues via a USSD (* 134 * 674 #) Dinah Kheswa voicing on behalf of Vodacom , Executive director of Vodacom's public business sector, says, "Vodacom uses mobile technology to improve administrative efficiency and improve communication between the government and the government. citizens in order to support service delivery. We have successfully introduced the Citizen Application Platform in Eastern Cape Province where it is making a real difference in service delivery and we are confident that it will also be well received in Ekurhuleni. "
essentially bringing the government closer to the people and providing a level of transparency and unprecedented accountability in the process.As a corporate citizen, Vodacom is responsible for helping the government to provide services as efficiently as possible and we are pleased to see the positive change that the solutions will bring to communities. "
Fundisiwe Maseko
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