Atrium and Novant announce new visit restrictions due to COVID-19

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CHARLOTTE, North Carolina (WBTV) – Charlotte’s two largest hospital systems have announced new visitation restrictions due to the recent increase in COVID-19 cases.

For Atrium Health at all hospitals, doctors’ offices and other Atrium Health locations (Effective Friday August 20, 2021):

  • Patients go not to be allowed visitors:
    • If they have COVID-19 or could have COVID-19 (under testing) anywhere. (Patients under the age of 18 will be entitled to visit from two (2) parents or guardians in some of these situations)
  • Visitors should:
    • Wear a mask that covers your nose and mouth at all times (except when eating in certain areas)
    • Take a health check when they enter the building
    • Be at least 12 years. (Children must be supervised at all times and must follow all safety protocols.)
    • Be in good health (free from respiratory disease, fever, cough, etc.)
    • Stay in the patient’s room to visit the patient, they cannot move around the hospital
    • Obey all social distancing and safety guidelines. This includes wearing masks, staying six feet from others, and washing your hands.

“If a visitor does not follow the above instructions, it can cause serious security concerns. They will be escorted out of the building to ensure the safety of our patients and staff.

  • Patients in Atrium Health qualified nursing facilities may be permitted to receive limited visits. Contact the patient’s facility to learn more about visits to their facility.
  • Special circumstances will be managed by the attending physician and those in charge of the establishment

Atrium Hospitals:

  • One (1) visitor will be allowed for adult patients in acute care hospitals
  • Two (2) parents or guardians may visit patients under the age of 18
    • Visiting times for hospitals are every day from 8:00 a.m. to 10:00 p.m. Visitors can change during the same day.
    • Surgical patients may have one (1) visitor with them until they are in their patient room, even if they arrive before 8:00 a.m. Once in their patient room, they can have up to two (2) visitors from 8 a.m. to 10 a.m. afternoon
    • Patients under the age of 18 can be visited by 2 parents or guardians at any time of the day.

Ongoing guidance for Atrium’s medical offices and medical practices:

  • 1 visitor will be allowed to come to doctor’s visits with adult patients
  • 2 parents or guardians are allowed to come to the visits if the patients are under 18 years old
  • For special situations, the doctor will work with the office manager to find the best solution for the patient.
  • Visitors should be prepared to be available by mobile phone once the patient is ready to be seen or to stay with the patient (if there is no space in the building)

For more information on Atrium Health visitor restrictions, visit https://atriumhealth.org/for-patients-visitors/visitor-restrictions

For Novant Santé:

  • As of Tuesday, August 24, all patients, except those with COVID-19 or under investigation for COVID-19, may have an overnight visitor.
  • All hospital visitors must be 12 years of age or older *, be in good health, pass COVID-19 screening questions, and wear a mask on site.

Additional visitor restrictions include:

  • No visitors are allowed in the emergency department waiting room with adult patients, unless the patient is over 65 years of age or clearly needs a support person. A visitor will be allowed once the patient is in a treatment room.
  • Inpatients, intensive care, neonatal intensive care units (NICU) and pediatric patients each have two visitors per day; visitors must be the same two people per day.
  • Obstetrics, labor and delivery patients are entitled to one support person for the entire stay. These patients may also have a certified doula in addition to the support person.
  • Patients with COVID-19 or under investigation for COVID-19 may be visited by community clergy at the request of the patient or their family. The clergy should wear appropriate personal protective equipment (PPE) and leave the building immediately after their visit.
  • Exceptions may continue to be granted in special circumstances, such as end-of-life care.
  • These guidelines remain in place to protect the health of patients, team members and visitors and to reduce the likelihood that anyone will encounter or inadvertently spread COVID-19.
  • We encourage friends and family members of our patients to consider using phone calls or video chats to communicate with loved ones. We also encourage patients to ask their healthcare provider for specific advice for their region before inviting visitors to our facilities.

For more information on Novant Health visiting restrictions, visit NovantHealth.org/Coronavirus.

Please note that visitors to Novant Health Rowan Medical Center must be 16 years of age or older.

Copyright 2021 WBTV. All rights reserved.

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