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The portal was created to send inquiries about housing and communal services and municipal services in Minsk. It began operating in November 2015. From July 2017, it began to be used by residents of Vitebsk, this spring – Soligorsk and Krichev. And now the turn has come to the inhabitants of the Grodno region.
The main purpose of the portal is to simplify the interaction of housing and services communal with citizens. After moderation, requests are sent to the subdivisions of the executive committees of the city or the municipal services for execution. The portal is not an official website of agencies and government agencies.
The feedback consists of displaying the processing status of a published application and badyzing the results of the work done on request in the "was" and "become" image format. evaluation of the organization, evaluating the quality of the work done. In Minsk, about 150,000 applications were accepted, about 136,000 problems were solved, in Vitebsk – just over six thousand, and a little over a thousand were decided, in Soligorsk – 682 and 294, Krichev – 32 and 21. A request has already been received from residents of Berestovitsa
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