The Central Bank has not received mass appeals against banks' refusal to make payments

"According to the law, the bank should contact the customer if it suspects that the operation is carried out by fraudsters, without the consent of the customer, to confirm the payment. The purpose of the payment or the origin of the funds that the bank should not ask. The refusal of banks to make payments to the Bank of Russia has not aroused any mbad appeal. Moreover, if the customer has encountered such a problem, he can contact Internet reception Bank of Russia ", – said in a statement.

Earlier, the newspaper "Izvestia" had announced that the banks had begun to ask customers to justify the economic sense of operations for small sums – less than 1,000 rubles. In addition, if citizens refuse to provide the credit agency with documents explaining these transactions, their card or account may be blocked. According to the newspaper, this problem was encountered by Binbank's customers, Tinkoff Bank and Sberbank.

In Press service Sberbank, commenting on the information, said the bank was not aware of the mbadive blocking of cards or accounts receivable in case of non-submission of documents explaining the transactions.

In Press service Tinkoff Bank also stated that the bank did not encounter mbadive blockages during customer transfers. "The bank, which provides a personal card-to-card transfer service, pays greater attention to payment security and, in some cases, where there is suspicion of fraudulent additional controls to establish the legitimacy of the transfer ", added Tinkoff Bank.

In Press service The RNS Raiffeisenbank has stated that "it does not require its customers to justify their operations for small sums".