The man wanted to buy a shirt: "It was written about a 50% discount, came to the checkout – put the full price"



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Andrew and his wife came to Colin's store, a small inspection, saw a shirt that he liked. And on the outside, and at cost. "The old 54 rubles 90 kopeks, including the reduction, turned into 27 rubles 95 kopeks.This, of course, could only interest," – says the man . I went to the locker room, picked up the waist, came to the cashier to pay. Surely, they were surprised with his wife.

– The price turned out to be old – 54 rubles 90 kopecks, without discount. I started to discover why. The administrator said that the shirt, which is the subject of a discount, is hanging next to it (it is white in color – we can see it in the photo), but on the other side. other media, including the shirt that I liked, the discount does not work. That's it, it turns out, guess yourself. And there is such a story in this store on almost every shelf.

Andrei believes that he was deceived:

– Interviewed the administrator on the other shelves in the store. He confirmed that the price tag that hangs on the shelves or shelves for the hangers, considering the reduction, means that the discount does not apply to all the goods presented (guess which one) [19659005] is indicated on the banner with a discount:

– But the administrator, after calling someone, refused, said the cash register was charging another price.

The buyer asked for a book of comments and suggestions:

– The most insulting was the time spent choosing and writing the complaint. Leaving everything as it is, I would not allow consciousness. Consumers are not protected. The actual price does not correspond to the price declared. The commercial network is rather well known around the world. My wife and I have been regular customers for a long time, but we have never faced such a situation before.


To be complete, we called the store.

– This misunderstanding happened for the first time. Usually, sellers approach buyers and offer help with a choice of clothing. It turned out that all the vendors were busy at that time. The man was not invited. Later we explained that white shirts are sold at this price at this price. Generally, there is a price tag on each item. If you take a white shirt, it has an old price crossed out on the label and a real discount is indicated. The yellow shirt is not discounted

– So you do not think you have deceived the buyer?

– Banners report a discount on a selective product of the badortment. Each article has a price tag. On the yellow shirt is written its real value. It is 54.9 rubles. The spring collection is now at discounts of up to 50 percent. The summer has a full price. We explained and showed the price tags to the buyer. Unfortunately, they were not in agreement. The man left a note in the book of complaints and suggestions. We are preparing an answer.

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