"We were sitting in a cafe, then a rat bit me!"

– In this cafe, we are quite often, that is, in principle, we liked before this visit, – Valentina tells. – That day, with my husband and his friends, we went to a cafe in the evening for dinner and watching football.

The waitress sat the company at a table on the terrace. Valentina ordered a salad and a coffee, the men ordered more nutritious foods. While waiting for the order, Minsk's wife suddenly felt a sharp pain in her thumb.

– Feel: something bites. I say to my husband: look what's there. He will convince: they say yes, maybe a mosquito or a spider. Well, I think, wow "spider", – Valentine is worried.

She stooped to see what was wrong with her leg and saw blood on her thumb and a rat under the table.

– She was sitting right under our table, then went slowly to another table, there too people were scared. Then she went to the door, stopped there, and then ran away. We were so shocked that we did not even know how to take a picture of her, – said a woman from Minsk. – An administrator has arrived. At the next table, the guys, seeing the rat, left immediately, saying that they would not pay for the food. We will also go to the hospital.

Valentina said that the administrator had offered them a free dinner at the expense of the establishment as compensation, but as they had not brought anything at that time, the company refused to eat.

– But at that time, we were not up to it. The finger of blood, you had to go to the hospital, what dinners are there, – remembers Valentine.

"A complete prevention program will take nine months and I was getting ready to do IVF"

– We went through hospitals at midnight, we were sent to one or the other. As a result, in the "eleven", the doctors have examined me and said: they say that you have to go to bed immediately, – said a woman from Minsk.

For four days, from June 2nd to 5th, Valentina was hospitalized. She began pricking the tetanus and rabies vaccine.

– But that's not all. I will have to spend three more months, from 06/01/2019 to 31/08/2019, to be vaccinated according to a scheme in which an injection is required on the right day, She explains. – If you miss at least one treatment, treatment starts again. After a three-month vaccination, doctors prescribe special drugs to prevent the disease. They must be taken within six months of the last injection. In general, a complete prevention lasts about nine months, and all that time will have to be under the supervision of doctors, which will cause me additional inconveniences and costs.

According to Valentina, before being bitten by a rat, she led an active life. She and her husband traveled a lot and planned to go on vacation.

– But the saddest thing is not in it, – said a woman from Minsk. – My husband and I were going to have a baby with IVF. I spent the first stage of preparation after pbading all necessary tests and ultrasound. All this cost us nearly 390 rubles. I should have taken an individual course for the next steps. But because of this rat in a cafe, I can not continue the course that I started. I will have to take a nine-month break while I am going to be treated. I will still have to go through the first step and pay again.

According to Valentina, the finger after the bite is still not completely cured and Minsk's wife regularly feels a throbbing pain. Moreover, after the unfortunate evening, she is very worried about the consequences of this bite.

– I think that after all that the management and the coffee staff are to blame for the fact that they have a rat running on the terrace, they did not follow it, – consider a woman from Minsk. – The doctors reported a rat to the sanatorium, they called me to explain how everything had happened. If I understand correctly, they will carry out an inspection of the health and epidemiological state of the coffee. I am for the test, and the perpetrators have been brought to justice.

Valentina says that she is preparing a claim at the cafe. According to her, even on the day of the sting, the cafe management stated that she was willing to pay for the treatment.

– If we do not understand the pre-trial procedure, we will file a complaint in court, – Valentine concludes. – I believe that I have suffered significant harm.

Coffee owner: "We can badure that a small animal could only access the terrace from the street through open doors"

For comments on this situation, we turned to Terra Pizza's leadership. The founder of the network, Konstantin Khrustalev, said that such a case was the first and only one in the entire period of their work, almost 13 years.

– The summer terrace is very far from the main hall and the kitchen, they are on different floors. – explains Konstantin Khrustalev. – In fact, it is a separate room on the sidewalk. Therefore, we can badure that a small animal could only access the terrace by the street through open doors.

– We respect and understand the guest, we sympathize with him. On our side, everything was done to mitigate the shock of the customer after what he saw: we apologized, we took care of the cost of dinner and we also offered to pay the treatment if necessary , – adds Constantine. – In the future, our servers will have to watch more closely the situation under the tables and sofas. There was also a proposal to have a guard cat. But for now, we decided to wait a bit.

But seriously, of course, this case is not the norm. We understand that the summer terrace is an area of ​​our responsibility and we will do everything in our power to protect visitors from such situations, even though it was extremely difficult to anticipate and prevent them by the staff.

Konstantin also added that the coffee complied with all sanitary standards but that, nevertheless, the staff checked everything again.

– We also turned to the administration of a neighboring building, from the basement of which an unexpected guest could have gone out, to take appropriate measures, – He concluded.

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