Stress at work progresses in the Grand Duchy



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The level of stress at work is increasing in Luxembourg. This is the main lesson of the "Quality of Work Index 2018", whose results were presented this Tuesday morning by the Luxembourg Chamber of Employees (CSL). "Psychosocial problems in business today are the main difficulty in the world of modern work," says David Buchel, occupational psychologist in the House of the CSL. They are explained by strong psychological demands on the employee (information overload, lack of time, frequent schedule changes, moral harbadment, etc.). Moreover, the latter now has only a small margin of maneuver in the organization of his work ".



What is Quality of Work Index?

The Quality of Work Index is an index of the quality of work and well-being of employees, launched by the Luxembourg Chamber of Employees in 2012. Since 2013, an annual survey has been conducted by a survey institute, through telephone interviews. . In 2018, 1,689 employees in Luxembourg aged 16 to 64 and working at least 10 hours a week were interviewed.


For further

The Luxembourg Chamber of Employees (CSL) has just opened an interactive website to badyze the quality of work perceived by employees in Luxembourg. "It's possible to measure the evolution of data over time and compare groups of people," says David Buchel, Occupational Psychologist at CSL.


Faced with this difficulty, the CSL offers a much more participative work organization. "The manager must consult the employees on their work, delegate capacities or decision-making, support initiatives concerning tasks, organization and / or working conditions, or enhance creativity," says Jean-Claude Reding , president of the institution. In general, the quality of work perceived by employees in Luxembourg is relatively stable over the past five years. In fact, the quality of work index (54.5 out of 100) has decreased in 2018 compared to 2017 (55.7), but it returns to the level of 2015 (54.4).

Right to disconnect

In its badysis of the quality of work in the Grand Duchy, the CSL also warns about the problem of reconciliation between work and private life. "We have seen a rise in difficulties since 2014," says David Buchel. The trend has stabilized at a high level in 2018 ". In this context, it calls for a general reduction in working time without wage reduction, which would be realistic in the current context of technological progress. "The majority of studies on productivity and working hours conclude that the ideal working time is under 40 hours per week (note: the normal working hours in Luxembourg), and even close to 36-37 hours per week. week, "says Jean-Claude Reding.

In addition, the CSL calls for giving employees a real right to digital disconnection, in order to fight against the porosity of the border between professional life and private life. "Employees must have the right not to connect to digital tools and not be contacted by their employer outside of their working hours," said David Buchel. They will be able to say that when they come home, their work is behind them ".

David Buchel, occupational psychologist from the Chambre des employés Luxembourg, at the microphone of "L'essentiel Radio":

(Olivier Loyens / The essential)

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