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HALIFAX – A Cape Breton call center recently inaugurated by an Iowa-based businessman is eligible for a $ 2.4-million payroll rebate for the province creates 270 additional jobs over three years, bringing the total workforce to 750.
Under an agreement with NSBI, Sydney Call Center Inc., an independent Nova Scotia agency, would be eligible for a lower discount if it created fewer jobs than the overall target of 750.
Anthony Marlowe bought the former ServiCom call center in December at an auction in the bankruptcy proceedings of the company in the United States. He outbid two other interested buyers and offered $ 1.5 million for the inactive operation that had put about 600 people out of work.
In an e-mail response Monday, Marlowe said that he had always intended to apply for the commercial incentive.
"Before the purchase, we verified that we would be eligible, like any other new Nova Scotia company, to apply for a payroll rebate, which we did after the purchase," he said. said Marlowe, who reopened the call center last month.
"We informed Nova Scotia that we would proceed by opening in good faith for the workers and customers, although Nova Scotia did not fully review our request, and we asked that this be taken seriously. into account when validating the payroll discount. "
In mid-January, Marlowe confirmed that about 480 workers had returned to the operation. He also indicated that he planned to further expand the call center and create an additional 50 full-time equivalent positions by the spring.
He also said that the call center had retained all of its major customers, including OnStar and AT & T, despite the bankruptcy procedure.
Marlowe's company, MCI, had negotiated the purchase of the call center in the weeks leading up to its sudden closure on December 6th.
This purchase relieved a community that was suffering from a high and chronic unemployment rate.
In its press release, NSBI said that payroll rebates are only paid after a company has generated a real payroll for the Nova Scotia economy.
He said that for every dollar a company spends on wages created by jobs created in the province, it receives between 5 and 10 cents.
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