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NEW YORK: On November 28, Dell Inc. announced that it had reset the pbadwords for all accounts at its Dell.com online electronics store on Nov. 14, five days after discovering and arresting hackers attempting to steal any of their accounts. customer data.
The computer manufacturer did not inform customers of the attack when it forced the reset of the pbadword, according to a person familiar with the violation.
In a statement, Dell said in a statement that on November 9, the company detected and arrested hackers who broke its network and tried to steal customer data. Investigators have found no evidence of hackers' success, but have not ruled out the possibility that they have stolen data, the company said.
They only looked for encrypted client names, email addresses and pbadwords, Dell said.
The loophole occurred as regulators around the world increasingly monitored companies to enable them to quickly and accurately disclose the theft of their customers' data. In May, the European Union adopted new strict privacy rules, which punish offenders with a fine of up to 20 million euros (RM95.37millet), or 4% of global sales, whichever is greater.
Dell determined that there was no legal or regulatory requirement that it disclose the incident, but decided to come forward "with the customer's trust in mind", according to the source.
Dell declined to say how many accounts were involved, but said payment information and social security numbers were not targeted.
Dell said it reported the case to the US police.
Representatives of the US Federal Bureau of Investigation could not be contacted immediately for feedback. – Reuters
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