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New camera issues related to the Google Pixel 2 range have been reported by some users. The problems are related to the camera that can not take pictures and in some cases it does not work anymore. Such problems have been reported even after the official launch, but thanks to the new reports, we have learned that they are still present and that they are not as good as expected. Although the problem sometimes prevented the application from opening due to a "fatal error" to other users, a Twitter user reported that the camera his device never works, even if he followed all the solutions offered by Google.
Google then replied that he was aware of the problem and that he was reviewing it. Google then told the Twitter user to put his Google Pixel 2 in airplane mode and see if the camera works, then update the post. If you have a Google Pixel 2 or 2 XL and you have this problem, according to Google, you need to clear the default cache of the camera. To do this, visit the sections of the settings menu application, then select the default camera application and tap Clear Cache. Then restart your phone and try to open the application again. Otherwise, you can try to put your phone in Airplane mode and open the camera app as this is supposed to be a connectivity problem.
Included. We are aware of this problem and we are looking at it. To work around the problem, try temporarily putting your phone in airplane mode, and then try taking a picture again. Keep us posted.
– Made by Google (@madebygoogle) July 8, 2018
If even this method does not work, try taking pictures using other camera-based apps like Snapchat etc. , you may be able to use only the selfie camera that users affected by the problem when trying to access the rear camera often get a black screen. Google has even replaced some units with this problem, but according to what it has just published, it seems that this is a problem related to the software.
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