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Homeless people in Hull who were to stay in hotel rooms at Christmas saw their reservation canceled.
Carl Simpson, founder of the Raise the Roof Homeless Project, told the BBC that he had paid £ 1,092 for 14 double rooms at the Royal Hotel de Hull, part of the Britannia Hotels group.
In a Facebook post shared by hundreds of people, Mr. Simpson said that he had been "gutted".
An employee of the Royal Hotel told the BBC on Sunday that there was no one to comment on.
The coffee shop owner, Mr. Simpson, was shared by hundreds of people, most of whom were "dismayed" and "disgusted" with the decision.
Emma Hardy, Labor MP, comments on the article: "I would be delighted to contact the hotel about this and invite her to reconsider her decisions."
In his letter, Mr. Simpson stated that the hotel had been informed of the use of the rooms prior to their reservation and that they shared the booking confirmation.
The reason for the cancellation is not clear.
Mr Simpson said he hoped to repeat "last Christmas's success" when he was able to book 28 people in an Ibis hotel for two nights.
"After the stay, they were so grateful, some left gifts to their employees using the very little money they had, and one asked if he could vacuum the rooms to show his appreciation.
"This means the whole world for the homeless." Last year, we had tears in the eyes of someone who was at the Humber Bridge the night before.
"We must announce to people that the hotel has been canceled."
Mr Simpson stated that he was not yet receiving a refund for the booking. He has not been able to book another hotel, adding: "We need a miracle."
He said he was counting on donations to make the initial reservation and that he was worried about whether the number of rooms needed could be found elsewhere at an affordable price.
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Simpson said he had many "followers" in his local community: "Three years ago, my wife had five days to live.
"We were granted an emergency wedding at the hospital, I asked the public for a wedding dress and the support I got was amazing. "
He added that he then took a burger van to the city center to feed the homeless "to give back a little".
"My wife came home after eight months and she is still with me, but she is very sick."
The publication on Facebook inspired others to try to help homeless people at Christmas.
Beckie Stewart writes: "Are there no people ready to bring one or two on Christmas Eve? I sleep at my mother's house so I'm happy to offer a room."
By Victoria Park, UGC & Social News
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