Changes in housekeeping services at local hotels



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Many hotels across the country have recently discontinued daily housekeeping services. Some hotels now offer you the option of opting for daily housekeeping services.

On Hilton’s website, he mentions its new housekeeping services: “Guests are encouraged to tailor their housekeeping services to their level of comfort. To schedule, just call the front desk.”

“They offered to clean every day if you want. We don’t always ask them to do it because the room is good, but they do,” said Cindy Howarth, a tourist from San Diego staying at the Hilton Palm Springs . “I’m just saying that either I’m not interested in doing it that day or I’m saying yes, please come and clean my room.”

Hilton Palm Springs hotel general manager Aftab Dada said hotel housekeeping has changed. It is now a service you choose. He said it’s mainly because of the COVID-19 safety guidelines and the shortage of workers.

“We give all the possibilities to our customers when registering [to opt-in for housekeeping services] and they have been extremely flexible and accommodating, ”said Dada.

Splash House is on its last weekend. The Renaissance and the Saguaro are two of the hotels hosting the event. Both do not automatically offer daily housekeeping. You have to ask for it. Even though the Hilton doesn’t host Splash House, Dada said he’s seen more guests because of it, especially on slower days like Sundays.

More guests than normal makes it more difficult to meet housekeeping demand.

“Clearly, the challenges are multiplied. However, like I said, we get there and we try to have the best service experience that we can offer, that our customers expect from us, ”said Dada.

At this time, housekeeping services at most hotels are optional. It could go back to automatic daily housekeeping or it could just be a new standard that we’ll see in hotels.

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