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Fraud within the Carabineros, which amounts to more than 28 billion pesos, motivated a series of measures within the institution to modernize the management of the resource. One of those changes was setting up a phone to make complaints anonymously.
The system of denunciations called "Informed Line" was implemented in August 2017 after 10 months of operation the system throws certain results: there are 120 complaints made by Carabineros which opened 17 investigations for events where a crime might exist.
According to La Tercera, there were 83 complaints made in 2017 of which 14 could incur crimes, this year 37 charges were laid, where three correspond to a crime [19659003] Complaints that correspond to a crime there are two complaints to officials for badual abuse two for bribery, for destruction of evidence two for the provision of privileged information and three for usurpation No. of functions
The appeals are investigated by the Ministry of the Interior and the crimes are handed over to the public prosecutor to investigate.
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