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In addition to the fines, the company must pay a millionaire compensation to the family of minor.
The Antofagasta Court of Appeal sentenced Tottus Mortgages to pay a fine of of 10 UT and of a compensation of one million pesos for the concept of moral injury caused to the father of a minor who refused to use the toilet.
According to the complaint, the complainant, when he went to shop at the Tottus supermarket with his family, his son needed a public toilet from the establishment , he noticed that was closed he asked for the help of the administrator who had the key, but he refused categorically, paying no attention to them. .
But the fact did not remain there, since " insisted on the urgency of his grandson he left speaking alone and retired . As a result of this situation, his son made him urinate ", declares the decision.
The resolution adds that " the defendant committed a negligent, uncompromising and discriminatory act in the provision of service to the consumer thus violating sections 3 and 23 of the 19 496 Act, the negligence that caused harm to the consumer, because of the refusal to provide a bath to cover the urgent need of their young child. Breaking thus, as it was advanced, the above-mentioned legal precepts, must therefore be sanctioned for the contravention committed ", puts an end to the document.
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