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In 2019, the trends that will shape industry and business technology transformation will be related to commercial and digital infrastructure, the digital workstation, the technology future, and services, according to Dimension Data's latest Tech Trends report. the technological integrator. Global Managed Services Provider of $ 8 Billion
In this paper, Ettienne Reinecke, Group Technology Director, said that "next year will see how the digital transformation will become a reality and project a series Innovative Businesses see the fruits of their long-term projects. "
Projects that involve this digital transformation will begin to become a reality thanks to the maturity of innovative technologies, such as artificial intelligence. , Automatic learning and automation of robotic processes.
In the report, Ettienne Reinecke stated that "until now, our industry has been talking about innovative technologies emerging from the theory, without giving a clear idea of how these powerful new One example is badysis, machine learning, artificial intelligence, blockchain and containers, to name just a few . "Its adoption is steadily growing. Next year, we will see the most innovative companies show truly impressive examples of digital transformation and many more will be commercialized over the next three years. Then they will be so firmly integrated into the main processes and technologies that we use that we will consider them as common. 2019 will mark the break between the pioneers of innovation and mere followers, who are beginning to see significant power shifts in all sectors. "
Dimension Data's Tech Trends 2019 report was developed by the company's technology experts and also identifies four other trends that will define the corporate technology landscape next year:
- automation of robotic processes will change the customer experience: the exponential growth of automation of robotic processes, such as machine learning, artificial intelligence and heuristic neural networks will give businesses the opportunity to combine scenarios, improve understanding and make real-time forecasting decisions about customer needs and behavior.
• Organizations Will Focus on Cloud-based Cybersecurity Platforms: Constant cybersecurity failures in 2018 will reinforce the strength of cloud-based security providers in 2019. Protection in Cloud is built with open APIs, which means security teams can integrate new technologies into the platform quickly and with relative ease. This will allow customers to track the rapidly changing landscape of threats.
- The infrastructure will be end-to-end programmable: companies will begin to subscribe to multiple platforms in the cloud and will increase the use of software. as a service (SaaS). End-to-end programming capability means that businesses can quickly adapt to changes in the commercial landscape and demand more applications and data.
- Applications will be smarter and more personalized: next year we will see applications collect information from users and make changes to their own features to enhance the customer experience. Artificial intelligence and machine learning will play an important role in helping employees work more productively.
- The value of the data will become the center of the universe of values: by 2019, the goal will change every time. more time for the real value of data, leading to new research to integrate telemetry, collect and enrich data. They will be the center of the true digital transformation and will become the source of new sources of income that will exceed those of traditional incomes. This will bring about a change in information architecture, with the need to establish important data that will start to stimulate IT investments.
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