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In a statement from the Communications Regulatory Commission, it was pointed out that mobile operators could not require permanence clauses
In recent years, Colombians may feel free when they buy a new one. cell phone . Specifically, effective July 1, 2014, the Communications Regulatory Commission (CRC) prohibited mobile telephone companies from requiring their customers to sign tenure clauses
. a discount . Basically, the person ended up paying for more than a year the cost of their service plus the value of the equipment. Previously, if a user wanted to change operator, he was forced to wait a long time to do it.
Recently, the CRC issued a statement in which it reiterates the decision it made at that time. The need to do so was born of several doubts that were generated in April with a modification of resolution 5050 of 2016 . This indicated that the operators could offer discounts on the purchase of equipment but without in any way conditioning the permanence of the user .
In the new clarification, the CRC says the following:
… the CRC showed It is necessary to clarify that the obligation to separate purchase contracts from equipment and supply of mobile communications services, as well as the prohibition of subscribing minimum permanence clauses, are maintained . With the new measure, it is permissible to make joint offers for the sale of 4G or higher cell phones with service plans, provided that they are also offered independently. "
Therefore, the permanence clauses will remain prohibited., Yes it will be possible to make offers of cellular and mobile service together The signing of a contract by offer will not force the user to keep an operator
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This resolution was also touched by the CRC's Concern Regarding Low Mobile Penetration Rates in Colombia Currently, the penetration rate of mobile Internet service is 52.4 access per 100. C & # 39; s is higher than the average developing countries (49%), but lower than the rest of the Americas (66%).
Meanwhile, in terms of smartphones, we are also late While in countries such as Chile, Mexico, the Equator Brazil and Costa Rica, at least 50% of the population has a smartphone, in Colombia, this concerns only 43% of the population .
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