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The 78% logistics companies expected to deliver orders the same day in 2023 and the 40% provide for delivery in two hours for the year 2028 revealed a study Zebra Technologies Corporation technology service provider.
In his badysis The Future of Omnichannel Operation reported that, worldwide, manufacturers, transport and logistics companies as well that retailers are gearing up to meet the growing needs of the consumer online today who wants a faster shopping experience
Similarly, he adds, 87% of respondents have intent to outsource deliveries or use a network of drivers to execute specific orders by 2028.
Other data provided by study are 76% of minorities Survey respondents use the inventory of their store to complete orders online and 86% plan to implement online shopping with pick up in store until next year. The retailers are investing in the modernization of stores to function as online command centers and to reduce the sales space to accommodate the revenues generated by electronic commerce . On the other hand, policymakers have revealed that next – generation supply chains will reflect connected business intelligence and automated solutions that will add speed, accuracy and reliability. profitability in transportation and in the workforce. Interviewed executives expect the most disruptive technologies to be drones (39%), self-driving / autonomous vehicles (38%), mobile technology (37%) and robotics (37%). By the ever-connected and knowledgeable buyer of technology, retailers, manufacturers and logistics companies collaborate and exchange roles to meet buyers' delivery expectations, "said Ana María Cabrales, Verticals Marketing Director at Zebra Technologies
He adds that companies are turning to digital technology and badysis to bring automation, merchandise visibility and business intelligence to the supply chain and compete with the consumer economy
And in Latin America
In the region, eight out of ten respondents with decision-making power are in agreement that electronic commerce is driving the need delivery faster In Brazil, 73% of respondents are of the opinion that e-commerce requires faster deliveries to buyers; Mexico 60% Chile 45% and Colombia 37%.
In addition, Latin American retailers are striving to provide consumers with a 24/7 buying opportunity. Buyers are looking for continuous experience in retail channels; therefore, they must have a strong compliance strategy and a comprehensive and integrated approach to meeting the needs of consumers.
Eight out of ten respondents from transportation and logistics companies in the region expect to deliver the same day in the next five years; 46% expect delivery in two hours within ten years. In Brazil, 27% plan to deliver within two hours in five years and 40% in ten years; In Mexico 33% and 51% respectively; in Colombia, 34% and 56% and in Chile, 33% and 42% respectively.
The Zebra study interviewed more than 2,700 professionals of transportation and logistics, retailers and manufacturing companies. plans, implementation levels, experiences and attitudes towards omni-channel logistics . Investigations were conducted in the United States, Canada, Brazil, Mexico, Colombia, Chile, France, Germany, United Kingdom, Italy, Russia, Spain, China, India, Australia and New Zealand. id) {
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