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For millions of Colombians, the time wasted in paperwork is an eternity. It is not surprising that the Inter-American Development Bank (IDB) supports them after a study that determined that the country is losing much more than the average.
According to the report, Colombians spend up to 7 ½ hours for each procedure, a time 50% higher than the average for Latin America. The country where citizens are least delayed in the execution of their procedures is Chile, where each of these "tours" takes about two hours.
The report also notes the difficulties in implementing these procedures, including official ones. Problems such as hours of opening, time needed to get to the offices or lack of clear information contribute to the time needs.
The report points out that, in many cases, citizens must go more than three times. offices to be able to resolve their procedures. "" The complexity of a procedure is not only measured by the hours needed to complete it, but also by factors such as the number of trips to the executive offices, multiple requirements, the need to leave documents in nobody and the lack of clarity to the information, they contribute to what citizens have to go to the public service more than once to get what they are looking for, "says the report. [19659002AlthoughthegovernmenthastakenstepstoreducethenumberofinteractionsforsomeofficialproceduresthissimplificationhasnotbeenextendedThe"towers"thattakethemosttimeaccordingtotheIDBarethoserelatedtorealestateandtheopeningorclosingofbusinessesthosewhotakelessarethoseofthepaymentoftaxesinsuranceandpensions
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